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Hot 'n Now
Shift Lead - Hot n Now
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on Michigan data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$35,254 / year median in Michigan
+5% projected growth
Job Description
Who We Are:
Gun Lake Investments (GLI), the Economic Development Corporation of the Gun Lake Tribe, is excited to bring back a legendary Michigan brand: Hot 'n Now. Reimagined for today's fast-paced world, our new Hot 'n Now location in Shelbyville, MI is designed to deliver high-quality food fast—100% drive-thru, no dine-in, no waiting around. Rooted in the spirit of innovation and community impact, Hot 'n Now is about more than just burgers and fries—it's about building something bold, efficient, and locally driven.Who You Are :
We are looking for a dedicated Shift Runner(Shift Lead) who thrives in a fast-paced environment, demonstrates strong leadership skills, and is passionate about delivering outstanding customer service. In this role, you will oversee daily operations, support team members, and ensure that every guest has a top-notch experience.What You'll Do :
- Lead opening and closing procedures, ensuring smooth shop operations.
- Maintain product quality and presentation by following company recipes and portion standards.
- Foster a positive team environment by recognizing accomplishments and maintaining high morale.
- Oversee cash register operations, reconcile daily transactions, and handle bank deposits if required.
- Train new employees on food preparation, customer service, and safety protocols.
- Efficiently work multiple stations, including food prep, cashier, and drive-thru.
- Ensure compliance with health, safety, and sanitation standards.
- Restock inventory to maintain product availability during shifts.
- Prepare burgers, sandwiches, fries, and other menu items with accuracy and efficiency.
- Maintain cleanliness across all areas of the building.
- Handle customer inquiries and complaints professionally and effectively.
- Perform other duties as assigned.
Candidate:
Essential Pre-requisites:
- High School Diploma or GED.
- Strong multitasking, math, and communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Commitment to maintaining a safe and clean workspace.
- Reliable, punctual, and able to follow direction.
- Previous food service experience.
Preferred Pre-requisites:
- Previous supervisor experience is a plus.
What We Can Offer:
- Competitive Pay and Benefits
- Flexible Schedule
- Free Shift Meals
- PTO Be Part of the Comeback.