Restaurant Trainer - Multiple Brands (Travel Required) Dunkin Donuts Baskin Robbins - 3.3 Troy, MI Job Details Full-time $55,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Qualifications Kitchen health and safety standards Teamwork Guest relations Inventory management Team leadership Processing cash transactions Performance feedback (performance evaluation method) Schedule management Cleaning Food preparation Training & development Food safety Teaching Constructive feedback for students Full Job Description Multi-Brand Restaurant Trainer — Travel Required The OM Group The OM Group is looking for a hands-on Restaurant Trainer to develop team members and managers across our restaurant brands, including QDOBA, Dunkin', Baskin, Smoothie King, Jimmy John's, Auntie Anne's, and Cinnabon. The ideal candidate understands restaurant operations, enjoys teaching others, and can build confidence while holding people accountable. This position involves working alongside restaurant teams, frequent travel, and extended time on your feet. Responsibilities Train team members and managers on restaurant operations, guest service, food safety, and brand standards. Demonstrate procedures and coach trainees through hands-on practice during restaurant shifts. Follow training plans and verify that trainees can perform required tasks independently. Document training progress, identify skill gaps, and communicate additional training needs to the Director of Training and operations leaders. Support new restaurant openings, manager development, and retraining at existing locations. Adjust your teaching approach to different learning styles and experience levels. Learn and consistently teach the standards and procedures of multiple restaurant brands. Model professionalism, teamwork, cleanliness, urgency, and accountability. Qualifications Previous restaurant management or restaurant training experience. Strong understanding of food preparation, food safety, cash handling, inventory, and shift operations. Ability to clearly explain procedures, demonstrate tasks, and provide constructive feedback. Strong communication, organization, and follow-through. Patience and confidence when coaching others and addressing performance gaps. Ability to work independently and adapt to changing priorities and locations. Comfort using email, online training platforms, and digital checklists. Multi-brand and new restaurant opening experience preferred. Travel and Schedule Requirements Frequent travel to assigned restaurant locations, including out-of-state assignments and overnight stays as needed. Reliable transportation for travel between assigned locations. Flexibility to work early mornings, evenings, and weekends based on restaurant and training needs. Ability to manage your schedule, arrive on time, and meet training commitments while traveling. Travel Expenses and Lodging Mileage reimbursement is not provided. Employees are responsible for fuel costs associated with routine local travel. Fuel expenses for approved out-of-state assignments will be covered. Hotel accommodations will be provided when the travel distance and assignment schedule require an overnight stay, subject to advance approval. Nearby assignments, including those across state lines, may require same-day travel without hotel accommodations. Physical and Work Environment Expectations Essential duties include the following, with or without reasonable accommodation: Standing and walking for extended periods during restaurant shifts. Bending, reaching, lifting, and carrying restaurant supplies and ingredients as needed. Working around kitchen equipment, heat, noise, and changing temperatures. Demonstrating food preparation, cleaning, and service procedures. Working alongside restaurant teams during busy service periods. Apply Today Submit your resume highlighting your restaurant leadership and training experience. Please include your availability for travel, overnight assignments, and a flexible schedule. The OM Group is an equal opportunity employer.
Pay:
$55,000.00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance