A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
Restaurant Supervisor Wahlburgers - 2.7 Bloomington, MN Job Details Full-time 6 hours ago Benefits Opportunities for advancement Qualifications Food and beverage product quality management Food quality maintenance Food service closing procedures Staff supervision Received goods storage Food service purchasing Guest relations Food service opening procedures Hospitality industry recruitment experience Financial reporting Operational management Store closing procedures Coaching Staff scheduling Store opening procedures Routine inspections Team scheduling Performance feedback (performance evaluation method) Mid-level Team development Food service inventory management Cash register operations Team management Team training Individual consumer customer service Managing kitchen staff Stock receiving Financial management experience Quality control experience within food and beverage industry Cross-functional collaboration
Full Job Description Benefits:
Opportunity for advancement Training & development
Position:
Restaurant Supervisor Reports to: General Manager The Restaurant Supervisor supports the General Manager (GM) & Assistant General Manager (AGM) in overseeing the daily operations of the restaurant. This role involves managing staff, ensuring excellent customer service, maintaining quality control, and contributing to the overall success of the restaurant. The Restaurant Supervisor acts as a bridge between the management team and the service staff, ensuring smooth and efficient operations.
in efficient and effective restaurant operations on a day-to-day basis. Assists with aspects of inventory, purchasing, receiving, and storage of company-specified products. Ensure high standards of food quality and service. Throughout the shift, conduct thorough walkthroughs of the building to ensure that equipment, furniture, and fixtures are clean and in good working order. Upholds restaurant mission, vision, philosophy, and core values through behavior and action. In the absence of the GM and AGM, the Supervisor is responsible for managing and directing all aspects required within the restaurant. Oversee the restaurant's opening and closing procedures.
Staff Management:
Supervise and support front-of-house and back-of-house staff, including servers, bartenders, bussers, hosts, and cooks. Helps recruit, hire, train, and supervise staff, including servers, bartenders, cooks, and other front-of-house (FOH) and back-of-house (BOH) employees. Schedule shifts and manage staff rosters to ensure adequate coverage. Monitor staff performance and provide feedback and coaching as needed. Maintains a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
Customer Service:
Ensure that guests receive exceptional service by promptly addressing and resolving any issues or complaints. Monitor the dining area to ensure guest satisfaction and adherence to service standards. Handle difficult situations and emergencies with professionalism and discretion.
Quality Control:
Maintain high standards of food quality and presentation. Collaborate with kitchen staff to ensure timely and accurate preparation and delivery of orders. Conduct regular inspections to ensure the restaurant meets standards in cleanliness and organization.
Financial Management:
Handle cash and payments, including closing out registers and ensuring accurate financial reporting.
Communication:
Foster a positive and collaborative work environment by promoting teamwork and open communication. Relay important information from management to staff and vice versa. Conduct pre-shift meetings to inform staff of any updates, specials, or changes that may affect their work. Commitment to Equal Opportunity We are an equal-opportunity employer. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. The employer reserves the right to revise them at any time. It is intended to accurately reflect the primary job elements essential for making compensation decisions.
