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Dining Experience Steward
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on Missouri data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$34,705 / year median in Missouri
+11% projected growth
Job Description
Dining Experience Steward
About Culver-Stockton College:
Culver-Stockton's 140-acre campus sits high on top "the Hill" overlooking the iconic Mississippi River in Canton, Missouri. Home to more than 1,000 residential students from all over the world, C-SC provides opportunities for students to explore their talents, set career goals, and develop leadership skills. The majority of C-SC Wildcats live on campus in residence halls or fraternity and sorority houses, within close proximity to academic classrooms, athletic facilities, dining options, and countless student life opportunities. Our close-knit community is home to 21 NAIA athletic teams, 10 Greek organizations, and over 50 student organizations. Students enjoy fine arts productions, mock trial experiences, student-run print and broadcast journalism opportunities and much more!
Position Title:
Dining Experience Steward
Department:
Dining Services
Reports To:
Directory of Culinary Experience
Employment Type:
Full-time, 12-month, Salaried
Position Summary:
The Dining Experience Steward manages back-of-house operations. They are responsible for inventory management, delivery management, stocking, fulfilling catering requests, ordering items, and ensuring consistent adherence to food safety and quality standards. The Steward manages all inventory, assets, and items so that the Cook and Culinary team can prepare the meals as scheduled. The Steward customarily and regularly supervises and directs approximately five full time and up to ten student employees at a given time, in coordination with the Director of Dining Experience. This role leads the closing team, coordinates production for the Cook team, supports staff, and ensures the dining program closes successfully for the next day. This role will serve a joint hiring officer for back of house roles. This role is a part of the Dining Experience Leadership Team. This is a full-time, 12-month role with frequent/usual weekend shifts. This position is benefits eligible for all the College's superb benefits, including tuition remission for certain individuals.
Key Responsibilities:
- Operations & Duties
- Maintain cleanliness in the back of house at all three locations. Lead the closing of cafeteria, Cat's Pause, and LAB (or assigned venues).
- Serve as the primary manager of operations and cleanliness for the Caf and CP.
Verify that all stations are set up, stocked, and ready before service begins. Create production sheets, prep lists, and menu requirements for the next day. Ensure accurate dinner production, including allergen-safe prep. Conduct evening equipment checks and report maintenance issues. Menu Management
Work with the Director of Culinary Experience on solidifying menus and that we have the inventory in stock to execute those menus. Update the menu management system. Manage the inventory in the system for online ordering. Ensure that there are proper menus for all special events and theme nights in coordination with the Director of Dining Experience. Catering
Once the Director of Dining Experience receives a catering order, ensure that all food-related items are ordered and that they are prepared according to the customer wishes. The Steward may be expected to support the Director of Dining Experience with event set-up, logistics, and/or other non-food related requirements. Staff Leadership & Coordination
Support others in the Dining Leadership team with supervision of all employees. Support the Director of Culinary Experience with food preparation. Provide coaching, support, and hands-on help during peak service times.
Manage the onboarding of new back of house employees, including student employees. The Steward may and should correct employees who are not in line with Department policies and expectations and has the ability to make recommendations on hiring, discipline, and termination that are given significant consideration by the Division of Student Experience and Human Resources. Food Quality, Safety & Allergen Compliance
Maintain strict adherence to HACCP, sanitation, and campus safety protocols. Ensure proper labeling, temperature logs, and cross-contact prevention. Monitor food quality, portioning, and presentation throughout breakfast and lunch. Customer Service & Campus Engagement
Create a welcoming, positive environment for students, faculty, and staff.
Address customer questions or concerns promptly and professionally. Model excellent service standards for all team members. Inventory, Prep, & Production Support
Monitor nightly inventory levels and communicate shortages or overproduction. Ensure that Utility staff keep a log of items thrown away from the night. Manage all receiving, storage, rotation, and waste tracking procedures. Ensure accurate execution of recipes and prep lists for the day's menu. Coordinate the Supervisory team to ensure smooth handoff between shifts.
Administrative Responsibilities
Complete appropriate checklists, shift reports, and attendance records.
Communicate daily updates, menu changes, and operational needs to the Vice President.
Support scheduling by serving on call for no shows. Ensure compliance with meal plan and student ID card procedures at POS stations.
Qualifications:
Experience in food service, hospitality, or institutional dining (college/university preferred).
Prior supervisory or lead worker experience strongly encouraged.
Strong understanding of food safety and allergen protocols.
Excellent communication, organization, and problem solving skills.
Ability to lead early morning teams and manage multiple priorities. ServSafe certification or equivalent (or ability to obtain).
Physical Requirements:
Ability to stand for extended periods and left up to 40 lbs. Ability to work early mornings, occasional weekends, and special events. Why Join Culver-Stockton College?
Competitive salary and benefits package, including medical, dental, vision, life insurance, and retirement matching.
Tuition remission and tuition exchange opportunities.
Access to fitness and wellness center facilities.
Supportive, collaborative work environment with a commitment to professional development.
Opportunity to make a meaningful impact on student success.