About Culver-Stockton College:

\nCulver-Stockton's 140-acre campus sits high on top \"the Hill\" overlooking the iconic Mississippi River in Canton, Missouri. Home to more than 1,000 residential students from all over the world, C-SC provides opportunities for students to explore their talents, set career goals, and develop leadership skills. The majority of C-SC Wildcats live on campus in residence halls or fraternity and sorority houses, within close proximity to academic classrooms, athletic facilities, dining options, and countless student life opportunities. Our close-knit community is home to 21 NAIA athletic teams, 10 Greek organizations, and over 50 student organizations. Students enjoy fine arts productions, mock trial experiences, student-run print and broadcast journalism opportunities and much more!\n

Position Title:

Director of Dining Experience\n

Department:

Student Experience\n

Reports To:

Vice President for Student Experience\n

Employment Type:

Full-time, 12-month, Exempt\n

Position Summary:

The Director of Dining Experience provides leadership and operational oversight for all front-of-house (FOH) components of the college dining program, including the dining hall, catering services, Cat's Pause, and LAB. This position co-directs the dining operation in partnership with the Director of Culinary Experience (BOH) to ensure seamless coordination between food production and service execution. The Director of Dining Experience is responsible or guest experience, FOH staffing, service standards, event execution, retail operations, and student engagement. This role plays a central part in creating a welcoming, student-centered dining environment that supports the mission of the College.

Key Responsibilities:

\nLeadership & Administration\nProvide strategic leadership for all FOH dining operations across campus.\nDevelop and implement FOH policies, procedures, and service standards.\nRecruit, train, schedule, and evalue FOH staff and student employees.\nFoster a positive, inclusive, student-focused work culture.\nOversee FOH payroll accuracy, staffing levels, and labor efficiency.\nMaintain accurate records for scheduling, training, and compliance.\nResponsible for adherence to budgeted allocations.\nFront-of-House Dining Room Operations\nEnsure dining room cleanliness, organization, and service flow.\nOversee FOH utility staff, student workers, and student managers.\nMaintain high standards for hospitality, customer service, and guest interaction.\nMonitor restocking and presentation of beverage, condiment, dessert, and breakfast stations.\nEnsure queue line flow and peak-time coverage.\nImplement FOH training programs and service expectations.\nCoordinate FOH opening, midshift, and closing procedures.\nCatering Management\nOversee all aspects of campus catering operations.\nWork with campus departments to plan event logistics, service style, and staffing.\nEnsure timely setup, service, and breakdown of catered events. Maintain catering equipment, service ware, and event documentation.\nCollaborate with the Director of Culinary Experience on menus and production timelines. Cat's Pause and LAB Oversight\nProvide operational leadership for campus retail dining outlets. Ensure consistent product presentation, merchandising, and customer service.\nOversee inventory and cashhandling procedures.\nCommunicate orders and product needs to Director of Culinary Experience.\nTrain staff on POS systems, retail service standards, and product knowledge\nMonitor sales trends and adjust offerings to meet student preferences.\nCustomer Experience & Student Engagement\nServe as the primary liaison to students, faculty, and staff.\nRespond to guest feedback and implement service improvements.\nSupport Student Life initiatives, themed meals, and campus events. Promote dining services through communication, marketing, and outreach.\nSafety, Sanitation & Compliance\nEnsure FOH compliance with HACCP, ServSafe, and institutional sanitation standards.\nOversee FOH cleaning schedules, checklists, and inspections.\nMaintain documentation for health inspections and regulatory requirements.\nEnsure FOH staff receive required food safety training and certifications.\nCollaboration & CoDirection\nWork in full partnership with the Director of Culinary Experience to colead the dining program.\nCoordinate daily service flow, menu execution, and staff needs.\nParticipate in joint planning for budgets, purchasing, and operational improvements.\nSupport unified communication and decision making across FOH and BOH teams.

Qualifications:

\nAssociate or Bachelor's degree in Hospitality, Business, or related field preferred.\nMinimum 3-5 years of supervisory experience in dining, catering, or hospitality. 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