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Marco's Pizza-Kansas City

Shift Leader

Career Insights for Restaurant / Food Service Supervisor

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Scorecard

Based on Missouri data

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What they do

A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.

$34,705 / year median in Missouri

+11% projected growth

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Job Description

We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include managing cash, resolving conflicts, and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you're a leader committed to quality service and have experience in our industry, we'd like to meet you. Responsibilities Provide direction and feedback to workers during shifts Schedule employee shifts and assign duties Manage time-off requests and handle last-minute absences Train and coach new employees Inspect equipment and communicate the need for repairs or replacements to management Check cash drawers and prepare bank deposits Ensure health and safety standards are followed Address customer and employee complaints Resolve conflicts between workers Foster and maintain a positive work environment Skills Proven experience as a Shift Leader or relevant managerial role Knowledge of the industry and relevant health and safety regulations Commitment to excellent service Working well within a team Leadership skills and ability to make decisions fast Strong problem-solving aptitude Ability to stand for long periods High school diploma is preferred
Job Types:
Full-time, Part-time Pay:
$16.00 - $17.00 per hour
Benefits:
Employee discount Flexible schedule Paid training
Work Location:
In person