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Andy's Frozen Custard

Shift Leader/Supervisor

Career Insights for Restaurant / Food Service Supervisor

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Scorecard

Based on Missouri data

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What they do

A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.

$34,705 / year median in Missouri

+11% projected growth

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Job Description

JOB SUMMARY
As a leader of your store's operations, staffing, customer satisfaction, product quality, financial performance, and team development, you will personally help contribute to the success of Andy's Frozen Custard. Andy's is a great place to work and our employees love what they do!
KEY RESPONSIBILITIES
Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard Assist with new employee training through positive reinforcement Create a positive learning environment by providing clear, specific, timely and respectful feedback to all associates Deliver legendary customer service to all customers by acting with a "customer comes first" attitude Develop positive relationships with shift team Execute store operations during scheduled shifts including organizing store opening and closing duties Follow and reinforce Andy's operational policies and procedures Utilize operational tools to achieve maximum operational efficiency Knowledge of the frozen custard industry and competitors
QUALIFICATIONS & REQUIREMENTS
Must have management experience in the food service industry or leadership role in a related industry Must have reliable transportation Must be 18+ years of age and not currently enrolled in high school courses Must be able to work all shifts, including late nights and weekends Clean shaven face Tattoos must be covered
Pay:
$18.00 - $20.00 per hour
Benefits:
Employee discount
Shift:
Day shift Night shift Shift availability: Day Shift (Required) Night Shift (Required) Ability to
Commute:
Osage Beach, MO 65065 (Required)
Work Location:
In person