Shift Lead

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash, and reporting any issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a shift leader should be able to ensure smooth and efficient workflows.

Responsibilities:

Supervising employees, assigning duties, and creating a shift schedule. Monitoring team performance and ensuring duties are performed efficiently. Reporting any issues that arise during the shift to management. Managing employee requests and transgressions. Ensuring compliance with company policies, health, and safety standards. Coaching team members and training new staff. Opening and closing registers, accounting for the daily intake, and preparing cash deposits. Handling customer issues and employee disputes.

We ask you to:

Smile Create and Maintain Eye Contact Make Emotional Connections with Guests while providing great customer service Honors and encourages others to follow the visions and values of Crumbl Ability to multitask quickly, yet thoroughly Have the ability to communicate effectively Be at least 16 years of age Be willing and able to work a flexible schedule Have the ability to lift and carry 10-55 lbs. Have reliable transportation Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Requirements:

Pleasant interactive skills, time and resource management, and planning skills Attention to detail, especially when performing quality inspections on ingredients and products Basic math and computer skills Willingness to work independently or with other team members to solve problems, fulfill orders, and create excellent baked goods Ability to work in a fast-paced environment

Benefits:

Tips Sampling Cookies 50% off desserts Flexible Scheduling Sundays Off About Crumbl Saint Joseph MO Gourmet Dessert Bakery