Shift Lead SET The Bar Omaha, NE Job Details Part-time From $20 an hour 1 hour ago Benefits Paid time off Employee discount Qualifications Customer communication Teamwork Performance management Team development Attention to detail Beer knowledge Facilities maintenance Full Job Description Thanks for your interest in a shift lead role at SET the Bar! Positions are available based upon the needs of the team, so it's a good idea to get your application in. Ideal candidates will be fun, kind, dependable, flexible, detail-oriented, creative, collaborative, and have a passion for great customer service.

Who we are:

SET The Bar is a local sports bar and restaurant with a unique mission: to support and elevate women's sports. Our values of inclusivity, innovation, and collaboration will drive our mission, helping build a community around shared passions through food and drink. In the simplest sense SET will serve high quality food and drinks and show women's sports, but that is just the foundation. It is a place where everyone is welcome, and fans of women's sports will come together to connect in an intentional and meaningful way.

The role:

The supervisor at SET the Bar will be responsible for leading the team to provide a fantastic guest experience ensuring the team is displaying exceptional customer service and communication skills. It is your responsibility to be knowledgeable in all areas of our food, beverage, and steps of service. You will be required to maintain our restaurant cleanliness standards and follow our employee code of conduct to ensure a safe and positive work environment for all. Our team members are passionate about food and hospitality and prioritize each guest, ensuring the pleasant dining experience our restaurant is known for.

Part-time & Full-time Benefits:

Paid Time Off for eligible employees 20% discount up to $200 50% discount while on shift (must be scheduled for 4 or more hours) Employee Appreciation party to celebrate our team! Daily meal Birthday gift Referral Bonus What you bring: A warm and welcoming personality that loves hospitality, people, and building long-term relationships with guests Foster a culture of excellence and continuous improvement through coaching and development of staff- most notably our commitment to

FAST, FRIENDLY, ATTENTIVE SERVICE!

Assist with scheduling adjustments for all front-of-house employees, managing time-off requests, cross-referencing internal & local events, and ensuring each area is adequately staffed Uphold standards & efficiently delegate, including but not limited to: daily duties, internal and external restaurant cleanliness, side work, and restaurant maintenance Assist in daily and weekly administrative tasks Promote transparency and clarity in communication, ensuring all messages are delivered in the proper chain-of-command sequence in a clear and concise manner Oversee the performance and job functions of the FOH staff during the shift Execute pre-shift huddles Assist GM with overseeing all front-of-house employees, including job responsibilities, training and continuing education, discipline and commendations Hold the team accountable by using essential tools and checklists for front-of-house to effectively prepare and maintain the restaurant's appearance Complete daily cash and safe balance reports to ensure accuracy and security of funds Assist with conducting weekly and monthly inventory checks to track and manage stock levels efficiently Assist in driving performance and development of front-on-house employees and management, building success and fostering growth within the team Demonstrate proficiency and versatility in all front-of-house operations Monitor and address equipment and facilities repair and cosmetic needs to ensure a safe and aesthetically pleasing environment Actively engage with customers by conducting 100% table touches to enhance the dining experience - Make raving fans! Strong ability to multi-task in a fast-paced, energetic environment A minimum of 1-2 years of experience serving in a high-volume restaurant/pub environment, an appreciation for awesome food, and a foundational knowledge of popular cocktails, non-alcoholic beverages, beers, ciders, and wines Flexible and creative to manage competing priorities on a busy floor with ease Athletes and sports fans strongly encouraged to apply Must be available for both weekends and evening shifts Physical stamina to withstand a full shift on your feet What we offer: $20/hour Fun, kind, thoughtful team, and a positive work environment with stellar customers who love our vibe and team Shift meals (when available) and drink, on & off shift discounts for food and beverage PTO for eligible employees Merch discounts Woman-owned, equity-and equality-focused company

Responsibilities:

Demonstrate reliability by adhering to SET The Bar's handbook policies and procedures Ability to work flexible hours, including evenings, weekends, and holidays Know and apply company Core Values to manage, make decisions, and inspire others to do the same Develop and maintain open lines of communication with management, leadership and team members, fostering a collaborative and inclusive work environment Maintains a clean and presentable appearance; values professional presentation. Anticipate the needs of guests and ensure a high level of service throughout their dining experience. Handle guest inquiries and complaints with professionalism and ensure issues are resolved promptly. Ensuring that tables, chairs, and dining areas are clean and well-organized. Assisting with resetting tables for the next guests. Process payments, provide accurate bills, and manage the checkout process efficiently. Complete assigned opening and closing duties, including side work, cleaning, and stocking. Comply with health and safety regulations, including proper food handling, hygiene, and sanitation procedures. Manage the responsibilities of serving multiple tables at once, ensuring all guests are attended to without long waits. Assist servers, host, bar, or kitchen staff during busy shifts to ensure smooth operations. Maintain a positive attitude, even in high-pressure situations.

Equal Employment Opportunity Statement:

SET the Bar embraces diversity and equal opportunity actively and openly. We are a place of comfort, acceptance, fun, and, most importantly, belonging. SET the Bar prohibits unlawful harassment of its employees, applicants, or independent contractors in any form. We make our employment decisions on a non-discriminatory basis, and without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity or identity, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state, or local law.

Pay:

From $20.00 per hour

Benefits:

Employee discount

Work Location:

In person