Dunkin Crew Members & Shift Management - West Lebanon, NH - Miracle Mile

Position Title:

Dunkin' Crew Members & Shift Management -

West Lebanon, NH Franchise Organization:

89

Donuts, LLC Locations:

388

Miracle Mile, West Lebanon, NH Reports To:

Restaurant Manager & Multi-Unit Manager Overview A Dunkin' Crew Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace. A Dunkin' Restaurant Shift Leader and/or Restaurant Manager is generally responsible for preparing food and beverages according to Dunkin' operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace. Management is responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.

Responsibilities Include:

Perform all responsibilities of restaurant team members Support the rest of the Management Team in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of restaurant team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches other restaurant team members to do the same Schedule restaurant team members for shifts Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies

Education/Experience:

Previous experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others © 2026 DD IP Holder LLC. All rights reserved. This template is provided to Dunkin' franchisees to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day to day operations, and for complying with all applicable laws.

Job Types:

Full-time, Part-time Pay:

$15.00 - $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid training

Shift:

8 hour shift Day shift Evening shift Night shift People with a criminal record are encouraged to apply Application Question(s): Do you have prior Dunkin' or other Quick Service Restaurant Experience? Please list, if any, applicable management experience in your Work History. Are you able to work weekends? If not both days, is there one you are available?

Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Ability to

Relocate:

Lebanon, NH 03766: Relocate before starting work (Required)

Work Location:

In person