Find & Apply For Restaurant / Food Service Supervisor Jobs in Lebanon, New Hampshire

Position Summary We are seeking an experienced and service-driven Restaurant Manager to oversee the daily operations of our upscale casual dining restaurant. The Restaurant Manager is responsible for delivering exceptional guest experiences, leading and developing team members, maintaining high standards of food quality and service, and ensuring operational and financial success. The ideal candidate is a strong leader with excellent communication skills and a passion for hospitality. Essential Duties and Responsibilities Leadership & Team Management Lead, motivate, and develop front-of-house and support staff. Recruit, interview, hire, onboard, and train employees. Conduct performance evaluations and provide coaching and corrective action when necessary. Foster a positive, professional, and team-oriented work environment. Ensure compliance with company policies and procedures. Other Duties as Assigned. Guest Experience Maintain the highest standards of guest service and hospitality. Address guest concerns and resolve issues promptly and professionally. Monitor dining room operations to ensure an exceptional guest experience. Build relationships with guests and encourage repeat business. Operations Management Oversee daily restaurant operations, including opening and closing procedures. Ensure compliance with all health, safety, sanitation, and liquor regulations. Monitor food quality, presentation, cleanliness, and service standards. Coordinate with kitchen and management teams to ensure efficient operations. Maintain facility appearance and address maintenance concerns. Financial Management Manage labor costs through effective scheduling and staffing. Monitor sales performance and assist in achieving revenue goals. Review and control operating expenses. Assist with budgeting, forecasting, inventory management, and purchasing. Analyze operational reports and implement improvements as needed. Compliance & Administration Ensure compliance with federal, state, and local employment laws. Maintain accurate employee records, schedules, and operational reports. Conduct safety meetings and enforce workplace safety standards. Ensure proper cash handling and financial controls are followed. Qualifications Required High school diploma or equivalent. Minimum of 3 years of restaurant management experience, preferably in upscale casual dining. Proven leadership and team development skills. Strong guest service and conflict resolution abilities. Proficiency with restaurant POS systems and Microsoft Office applications. Ability to work evenings, weekends, and holidays as business demands require. Fluent in spoken and written English. Preferred Associate's or Bachelor's degree in Hospitality, Business, or a related field; or equivalent job experience. Food Safety Certification (ServSafe or equivalent). Alcohol service certification where required by law. Knowledge, Skills, and Abilities Excellent verbal and written communication skills in English. Strong organizational and multitasking abilities. Ability to lead in a fast-paced, high-volume environment. Strong problem-solving and decision-making skills. Understanding of labor management, inventory control, and financial reporting. Professional appearance and demeanor. Physical Requirements Ability to stand and walk for extended periods. Ability to lift and carry up to 50 pounds occasionally. Ability to bend, reach, stoop, and climb as necessary. Ability to work in a fast-paced restaurant environment. Compensation & Benefits We offer a competitive salary, performance-based incentives, health benefits, paid time off, dining discounts, professional development opportunities, and a collaborative hospitality-focused culture.