DUNKIN:

TEAM LEADERBinghamton, NYSalary Range:

$17.50-$19.00/hour

•Offered salary is determined by role, level, and location. The final offer will be based on the candidate's specific experience and geographic work location

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Position Summary:

The Dunkin Team Lead is a crucial team member who assists all operations of the Dunkin restaurant within a fast-paced caf and drive-thru environment in a multi-concept travel center. This role provides excellent guest service, brand-standard execution, and support to fellow team members. The position operates in a high-volume setting with peak rush periods that require strong multitasking, and a calm, solutions-focused approach. Dunkin Team Leads are examples of our culture dailyGrow EVERY day, be BRILLIANT, and care

GENUINELY

about peoplecreating a positive experience for both guests and team members.

Key Responsibilities:

Greet, engage, recover and encourage friendly upsellingOpen/close the restaurantUphold and be an example for food safetyCoach teammates and keep orders perfectControl pace and resolve guest concernsTrain mentor and provide feedbackMaintain a positive and energetic shift QualificationsPrevious QSR experience preferredWorks well with others in a fast-paced team environmentWillingness to learn and adaptBasic computer skills requiredFluent in spoken and written English or the local language in which you serve.

BenefitsCareer advancement opportunities we promote from withinMedical benefits for full-time team members401(k) retirement planFlexible schedulingTeammate Assistance FundCompetitive compensationSupportive, energetic work environmentA strong and inclusive company cultureAbout UsThe Briad Group is a rapidly expanding hospitality restaurant & convenience store organization with a diverse portfolio including Marriott and Hilton hotels, Wendys, Circle K & Dunkin franchises, rooftop lounges, and lifestyle shopping centers. Our goal is to create memorable experiences for both guests and team members by fostering a culture of excellence, innovation, and connection.

Apply today and join a brand where professionalism, innovation, and hospitality come together. We look forward to welcoming you to the to our Dunkin & Travel Center TeamWe Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.