Firehouse Subs Amherst (Manager & Team Lead) Firehouse Subs Amherst, NY Buffalo, NY Job Details Full-time $17 - $20 an hour 1 day ago Benefits Paid training Employee discount Flexible schedule Qualifications Customer communication Pre-cooking preparation Teamwork Sales Quick service & fast food restaurant experience Meal preparation Leadership Full Job Description Job Summary We are looking for a motivated, dependable, and hardworking Restaurant Manager & Team Lead to help lead our team and ensure our restaurant runs smoothly. The ideal candidate is a strong leader who enjoys working with people, providing excellent customer service, and creating a positive work environment. This position offers an exciting opportunity to develop your management skills in a fast-paced hospitality setting, all while ensuring our guests leave satisfied and eager to return. Responsibilities Oversee daily restaurant operations and ensure everything runs efficiently. Lead, train, motivate, and support team members. Provide excellent customer service and handle guest concerns professionally. Maintain high standards for food quality, preparation, cleanliness, and safety. Manage employee schedules, shift coverage, and daily staffing needs. Monitor inventory, food costs, waste, and product ordering. Ensure employees follow company policies and procedures. Help meet restaurant sales goals while controlling labor and operating costs. Lead by example and create a positive, respectful, and team-oriented workplace. Qualifications Proven experience in quick service or fast food restaurant management or supervisory roles with strong leadership skills Hands-on experience with food preparation, cooking, and food safety management practices Excellent communication skills for staff training, team management, and customer interaction Ability to manage multiple priorities efficiently in a fast-paced setting Previous experience in managing hospitality teams with supervising responsibilities preferred Dependable, organized, and able to multitask. Positive attitude and strong work ethic. Flexible availability, including some nights and weekends. Join us to lead a passionate team dedicated to delivering memorable dining experiences! We value energetic leaders who thrive on teamwork and excellence. This role is perfect for individuals eager to grow their management career while making a positive impact on guests and colleagues alike.

Pay:

$17.00 - $20.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

Employee discount Flexible schedule Paid training

Work Location:

In person