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Burger King Newburgh

Shift Leader

Career Insights for Restaurant / Food Service Supervisor

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What they do

A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.

$41,664 / year median in New York

+16% projected growth

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Job Description

About Us At XHANI LLC, we are building high-performance Burger King restaurants through strong leadership, operational excellence, accountability, and people development. We are looking for experienced QSR leaders who can drive results, coach teams, and create outstanding guest experiences. Position Summary The Manager is responsible for leading restaurant operations during assigned shifts while achieving sales, labor, food cost, cleanliness, and guest satisfaction targets. This is a hands-on leadership role.
Ideal Candidate You:
Have prior QSR leadership experience Lead by example Hold teams accountable respectfully Understand restaurant P&L fundamentals Can hire, coach, and develop teams Thrive under pressure Key Responsibilities Leadership & Team Development Lead shifts and ensure operational execution Coach and train crew members Conduct onboarding and performance conversations Maintain positive team culture Operations Excellence Execute Burger King operating standards Maintain food safety compliance Ensure speed of service and guest satisfaction Conduct line checks and restaurant walks Financial Management Manage labor targets Control food and paper costs Reduce waste Support sales growth initiatives Staffing & Scheduling Build schedules based on forecasted demand Monitor attendance and labor efficiency Support hiring and retention Administrative Inventory counts Cash controls and deposits Daily reporting Invoice receiving and operational follow-up Minimum Requirements 2+ years QSR management experience (Burger King, McDonald's, Wendy's, Chick-fil-A, Popeyes, KFC, Taco Bell preferred) High school diploma required Strong communication skills Experience managing teams of 15-30 employees Open availability preferred Preferred Experience Drive-thru operations Food safety certification Restaurant scheduling systems POS systems and labor management tools Performance Metrics Managers are measured on: Sales growth Labor % Food cost % Guest satisfaction Speed of Service (SOS) Food safety compliance Employee retention Benefits Competitive salary / hourly package Performance bonuses (if applicable) Career advancement opportunities Paid training and development If you want to build teams, improve restaurants, and grow your career, we want to meet you. INDFOH