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P
Pizza
Pizzeria counter person
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on New York data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$41,664 / year median in New York
+16% projected growth
Job Description
Job Overview Join our vibrant team as a Counter Person, where your enthusiasm and customer service skills will shine! In this energetic role, you will be the friendly face behind the counter, providing exceptional service to our guests while preparing and selling delicious food items. Your expertise in food handling, POS systems, and retail transactions will ensure a smooth and enjoyable experience for everyone. If you thrive in a fast-paced environment and love engaging with people, this is the perfect opportunity to grow your career in the food industry. Responsibilities Greet customers warmly and assist them with menu selections, food orders, and inquiries. Prepare food items according to established recipes and safety standards, ensuring quality and presentation. Operate POS systems such as Aloha POS and Micros POS for accurate retail sales transactions, including cash handling and credit card processing. Upsell menu items to enhance customer satisfaction and increase sales. Maintain cleanliness and sanitation of the counter area, food prep stations, and equipment in compliance with food safety regulations. Manage food inventory levels, restock supplies as needed, and ensure proper food handling procedures are followed. Support other team members with bussing tables, cleaning, and general restaurant operations to ensure a seamless customer experience. Requirements Previous experience in food service, quick service restaurants, or retail sales is highly preferred. Familiarity with POS systems such as Aloha POS or Micros POS is a plus. Strong customer service skills with a positive attitude and excellent communication abilities. Ability to handle cash transactions accurately and efficiently while maintaining professionalism. Knowledge of food safety management, sanitation practices, and proper food handling techniques. Basic math skills for cash handling, retail math, and order calculations. Experience with food preparation, kitchen work, or café operations is advantageous. Ability to stand for extended periods and work in a fast-paced environment with energy and enthusiasm. Join us to be part of a dynamic team dedicated to delivering top-notch service while honing your skills in the vibrant world of food retail!