Shift Leader

Shift Leader Cuyahoga Falls, OH Job Details Part-time | Full-time $14 - $20 an hour 8 hours ago Benefits Health insurance Dental insurance Vision insurance Opportunities for advancement Flexible schedule Life insurance Qualifications Customer communication Guest relations Employee relations Sanitation Shift management Store opening/closing procedures Supervising experience Team management Food preparation Clean workspace maintenance Cash handling Leadership Entry level Food service management Customer complaint resolution Full Job Description Chick-fil-A is hiring Shift Leaders. We are looking at either Opening or Closing Shift Leaders. All training will be done in-house through our orientation and training program. We are hiring immediately and look forward to meeting with interested candidates. At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.

Benefits:

Open or Close - Starting at $14/hour to $20/hour. Flexible hours Positive work environment Health insurance Dental insurance Vision insurance Life insurance Meal benefit Vacation 401(k) Clothes benefit Opportunities for advancement Access to scholarships up to $25,000 per year Responsibilities include: Insures that Team Members follow recipes and read tickets to accurately prepare all orders. Insures that Team Members are extremely accurate with weights and measurements for all recipe items. Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Insures that workstations are clean at all times. Insures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift. Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures.

Requirements:

Must be 18+ years of age. Must be comfortable working in a kitchen environment. Like a fast-paced environment. Ability to communicate effectively with guests and team members. Positive attitude. Be an encourager. Can lead a diverse age group. Are you interested in being a part an organization where the main attributes are?

People Impacting People:

Offering our guests and to each other unexpected acts of kindness and encouragement.

Being an employer of choice:

We are known for our encouraging, family-style atmosphere for our employees where the core building blocks are creating fun, working together as a team, and always trying to improve through coaching and development.

Being a restaurant of destination:

We are known by our guests for our atmosphere of "WOW" / remarkable type of service and exceptional cleanliness - coupled with the restaurant's foundation of quickly serving consistently high-quality food.

REQUIREMENTS

Minimum 18+ years old Previous customer service experience preferred Previous leadership experience an asset Hard-working Team-oriented Friendly Honest Great customer skills Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.