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Whirlpool
Senior Quality Lead- KitchenAid
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on Ohio data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$35,433 / year median in Ohio
+9% projected growth
Job Description
Requisition ID:
72897 About Whirlpool Corporation Whirlpool Corporation (NYSE:
WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S- based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales
- close to 90% of which were in the Americas
- 41,000 employees, and 35 manufacturing and technology research centers.
- Drive reduction in overall consumer returns and deliver quality business commitments for the NAR region
- Lead proactive product quality improvements through a systematic approach and respond to emerging quality issues as they arise, leading rapid root-cause analysis, containment, and resolution across manufacturing, OEM, and field sources
- Own the TCQ budget and work closely with the plant on financial outlook for the region, delivering TCQ, 5-Star, 1&2-Star, CRR and SIR projects to profit plan expectations
- Serve as Communication Lead for regional quality issues, informing impacted partners locally and globally quickly and clearly when concerns arise
- Identify warranty recovery opportunities and translate the impact to GSS and Global Quality
- Partner with EPI and Model Line project teams to embed quality requirements, field data, and lessons learned into product improvement projects, and support Model Line project execution when needed
- Act as the initial key technical contact for regional KASA and core teams, and engage with the
KASA NAR
management team to drive standard quality processes and shape regional strategy ## Minimum requirements- Bachelor's degree
- 5+ years of experience within Quality (product, manufacturing, or supplier quality) or similar
- Strong sense of accountability and personal commitment ## Preferred skills and experiences
- Black Belt or other lean / continuous improvement certification
- Experience working in a dynamic environment with matrix reporting lines
- Excellent project management skills
- Strong analytical skills and business acumen
- Ability to communicate and drive high-level agreement globally with cross-team and cross-functional partners
- Knowledge of SAP ## Additional information Whirlpool's Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
- Always On Flexibility
- You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
- Sabbatical
- Four weeks paid leave after every five years of service.