Title:

Warehouse LeadReports to: Warehouse Shipping ManagerJob SummaryThe Warehouse Lead will serve as the senior operational resource on the shift, bridging the gap between hands-on execution and team leadership. This highly active and experienced individual will dedicate their time to a cross-functional role, primarily focused on accurate shipping/receiving documentation and essential forklift operations, while concurrently acting as the shift's primary point of contact for daily workflow, issue resolution, and maintaining operational standards. This role requires significant self-initiative and a proven background in shipping and logistics.

Roles and Responsibilities Assist in the on-the-job training of new warehouse staff on standard operating procedures, safety protocols, proper equipment usage and the importance of running efficiently.

Ensure that necessary tools & materials are available for crews to accomplish tasks.

Oversee crews and ensure that they are reliable, dependable and on-time. Ensure that there is cooperation among crew members while improving morale and make sure that they work as a team.

Transfer materials to and from storage areas, ensuring accurate physical placement and reporting any discrepancies.

Perform general warehouse duties, including manual lifting (within safety limits), stacking, wrapping pallets, and assisting with physical inventory counts.

Address questions, concerns, and problems expressed by the crew and escalate to Shipping Manager.

Take ownership of the shift's operational workflow, prioritizing tasks based on deadlines and urgency without direct supervision.

Communicate with other shift leads and Shipping Manager to avoid problems between shift changes.

Prepare, verify, and maintain accurate shipping documents, including Bills of Lading (BOLs), packing lists, customs paperwork, and delivery confirmations.

Utilize the Warehouse Management System (WMS) or ERP system to accurately process shipments, track inventory movements, and update order statuses.

Quickly identify and resolve issues related to shipping documentation, missing inventory, or order discrepancies in partnership with the main office/management (during non-shift hours).Carries out Warehouse Lead responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include training employees; planning, assigning, and directing work; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude and performance.

Implement, maintain, and support all company policies and procedures, including safety, and good housekeeping.

Communicate with the Shipping Manager on any repairs or preventive maintenance needed.

Additional duties may be assigned by management.

Education/ExperienceHigh school diploma or GEDPrior experience in a Lead, Senior, or Key Operator role is preferred, demonstrating an ability to take initiative and direct workflow.

Strong working knowledge of standard shipping procedures, freight documentation (BOLs, etc.), and inventory control principles.

Proficiency with computers and experience utilizing a WMS (Warehouse Management System) and/or basic ERP system for processing orders and inventory.

Exceptional attention to detail, strong problem-solving skills, and the ability to work independently with minimal oversight.

Language SkillsAble to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.

Mathematical SkillsAble to read a tape measure with speed and accuracy.

Able to calculate figures and amounts such as percentages, measurement, volume and rate.

Able to apply concepts of high school math.

Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form.

Ability to deal with problems involving several concrete variables in standardized situations.

Technical SkillsThe individual must have a working knowledge of the following:

Equipment design and capabilities that can be translated into efficient operation. This also supports the supervisor's role of teacher and trainer for his/her personnel.

Cost issues in order to make daily decisions that will reduce overall costs and will help the supervisor find areas that require improvement.

Quality and Food Safety standards.

Regulatory requirements including but not limited to wage and hour requirements, environmental and waste minimization, company policies, and personnel requirements including OSHA and EEO.Eligible for benefits within 1 month of hireMedical, Dental, Vision and HSA - Earn up to $1,200 just for walking!$500 Annual Wellness ReimbursementCompany gain share bonus (paid out monthly)Quarterly BonusesEnjoy paid holidays starting immediately40 Hours of Vacation time granted after 6 months of employmentPositive safety and team culture401K Matching 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