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Papa Johns

Shift Leader

Career Insights for Restaurant / Food Service Supervisor

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Based on Ohio data

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What they do

A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.

$35,433 / year median in Ohio

+9% projected growth

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Job Description

Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Responsibilities Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers. Maintains a positive attitude, works well with others and is flexible and adaptable to change. Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management. Key Ingredients Flexible schedules Benefits available Full training provided Advancement opportunities available Enjoy the success of a national brand and the security of a locally owned company ! Cash Management Planning⩔ganization Effective Communications