About the

Role:

The Dining Room Supervisor at The Courtyard at Centerville plays a pivotal role in ensuring an exceptional dining experience for all residents and guests within a public administration setting. This position is responsible for overseeing daily dining room operations, maintaining high standards of service, and fostering a welcoming and comfortable environment. The supervisor will coordinate with kitchen staff, manage dining room personnel, and ensure compliance with health and safety regulations. By effectively leading the dining team, the supervisor contributes to the overall well-being and satisfaction of residents, supporting the facility's mission to provide quality care and service. This role requires a balance of leadership, customer service, and operational management to achieve seamless dining experiences every day.

Minimum Qualifications:

High school diploma or equivalent. Previous experience in a supervisory role within a dining or food service environment. Basic knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work flexible hours including weekends and holidays as needed.

Preferred Qualifications:

Certification in food safety or hospitality management. Experience working in a healthcare or public administration dining setting. Proficiency in scheduling and staff management software. Training in customer service excellence. First aid and CPR certification.

Responsibilities:

Supervise and coordinate daily dining room activities to ensure efficient and courteous service. Manage and train dining room staff, including scheduling, performance monitoring, and conflict resolution. Collaborate with kitchen and dietary teams to ensure timely and accurate meal delivery that meets residents' dietary needs. Maintain cleanliness and organization of the dining area in compliance with health, safety, and sanitation standards. Address resident and guest concerns promptly and professionally to enhance satisfaction and resolve issues.

Skills:

The Dining Room Supervisor utilizes leadership and organizational skills daily to manage staff effectively and ensure smooth dining operations. Communication skills are essential for coordinating between kitchen staff, dining personnel, and residents, ensuring clear understanding of dietary requirements and service expectations. Problem-solving skills are frequently applied to address and resolve any service issues or resident concerns promptly. Knowledge of food safety and sanitation is critical to maintain compliance and protect resident health. Additionally, proficiency with scheduling tools and customer service techniques enhances operational efficiency and resident satisfaction.