NWO, LLC

Toledo, OH Job Details Full-time $21 - $23 an hour 13 hours ago Benefits Paid training Qualifications Food & beverage industry purchasing experience Kitchen health and safety standards Customer communication Staff supervision Pre-cooking preparation Food service health code compliance Café experience Stock rotation management ServSafe Team leadership Coaching Staff scheduling In-person customer service Food portioning Team scheduling Cost control Simple food item preparation Cleaning kitchen areas Team development Kitchen cost control Food safety sanitizing procedures Hospitality industry experience Team training Kitchen staff training Cost reduction Organizational skills Schedule creation Materials management in food and beverage Managing kitchen staff Kitchen staff scheduling Full Job Description Position Summary Last Drop Coffee Shop, downtown Toledo (near Ostrich Town) is seeking an experienced, energetic, hands-on Café Lead to oversee daily front-of-house and back-of-house operations. This position is designed for a working leader who can manage people and systems while also stepping onto the floor or into the kitchen when needed. Last Drop combines crafted coffee, artisan focaccia sandwiches, fresh salads, lunch combinations, and elevated café favorites in an environment centered on hospitality, quality, consistency, and community. Key Responsibilities  Oversee daily front-of-house and back-of-house operations.  Lead, coach, schedule, and support café employees during daily service.  Create and manage employee schedules based on business needs and anticipated volume.  Manage food, beverage, paper-product, and operating inventory.  Coordinate ordering, receiving, storage, and product rotation.  Establish inventory pars and help prevent shortages, over-ordering, and unnecessary waste.  Monitor food costs, portions, product usage, quality, and waste.  Maintain prep lists and ensure the kitchen is ready for service.  Assist directly with cooking, food preparation, sandwich and salad production, and other menu execution as needed.  Support coffee and beverage operations and maintain strong front-of-house service standards.  Ensure opening and closing procedures are completed accurately.  Maintain food-safety, sanitation, temperature-control, cleanliness, and organizational standards.  Train and onboard new team members and reinforce operating procedures.  Handle guest concerns professionally and support POS and cash-handling procedures.  Communicate staffing, inventory, maintenance, and operational needs to ownership/management. Required Experience & Qualifications  Previous café, restaurant, hospitality, or food-service leadership experience.  Hands-on cooking and food-preparation experience.  Front-of-house and customer-service experience.  Experience creating or managing employee schedules.  Experience with food and beverage ordering and inventory management.  Working knowledge of food-cost controls, portion control, and waste reduction.  Strong understanding of food safety and sanitation.  Ability to train, coach, motivate, and hold employees accountable.  Strong communication, organization, and problem-solving skills.  Ability to remain composed and productive during busy service periods.  Willingness to work alongside the team and step into any operational area when needed.

Preferred:

ServSafe or comparable food-safety certification. What Success Looks Like The café is ready when the doors open. The kitchen is prepped. The coffee is flowing. The team knows where they need to be. Inventory is under control. Guests are taken care of. When business gets busy, the Café Lead does not simply direct the team—the Café Lead jumps in. Why Join Last Drop? This is an opportunity to help build a new café operation from the ground up. The Café Lead will help establish the service culture, operating standards, kitchen procedures, training expectations, inventory controls, and guest experience that define Last Drop. We are looking for someone who wants ownership in the outcome and takes pride in building a strong team.

Pay:

$21.00 - $23.00 per hour

Benefits:

Paid training Application Question(s): Tell us about a café or restaurant you helped lead. What were you personally responsible for in scheduling, inventory/ordering, food preparation, and daily service? Give one example of a busy or challenging shift when you had to step in and work alongside your team.

Work Location:

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