Shift Leader Old School Bagel Cafe - 3.3 Edmond, OK Job Details Part-time | Full-time $10 - $14 an hour 11 hours ago Benefits Flexible schedule Qualifications Team supervision Customer service Coaching Shift management High school diploma or GED Team development Attention to detail Leading team collaboration initiatives Patience Leadership Team motivation (leadership skill) Team building Full Job Description At Old School Bagel Café, being a Shift Lead is more than just running a shift, it's an opportunity to lead a team, set the tone for the day, and help create the kind of experience that keeps our guests coming back. You'll be the one of the go-to people during your shift, making sure everything runs smoothly while keeping the fun, energetic, community-minded vibe we're known for. If you're someone who leads by example, stays calm under pressure, and genuinely enjoys helping others grow, this could be a great fit. Responsibilities Lead and run shifts efficiently while ensuring an exceptional guest experience Ensure customer satisfaction by resolving concerns quickly and professionally Open and close, following company procedures Train and support team members to maintain consistency and confidence Enforce workplace policies and uphold company standards Maintain health and safety standards at all times Manage team members, workflow, and equipment during the shift Monitor daily operations to help control costs and minimize waste Step in wherever needed, from helping on the line to supporting during a rush Requirements Reliable, punctual, and ready to lead by example Strong communicator who can motivate and coach a team Calm and solutions-focused under pressure Detail-oriented with the ability to multitask Comfortable giving direction and holding team members accountable Committed to maintaining a positive, team-first culture Previous food service experience preferred (leadership experience a plus) Some Weekend Availability Perks of Working With Us Hourly rate + Tips Flexible scheduling Discounted meals Growth opportunities A friendly, supportive culture where your leadership matters Workday done by 3pm so evenings are yours

Job Types:

Full-time, Part-time Job Types:

Full-time, Part-time Pay:

$10.00 - $14.00 per hour

Benefits:

Flexible schedule

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 2 years (Preferred) Ability to

Relocate:

Edmond, OK 73013: Relocate before starting work (Required)

Work Location:

In person