Restaurant Supervisor The Brook Restaurant and Bar - 3.8 Tulsa, OK Job Details Full-time $22 - $28 an hour 22 hours ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Customer communication Cash register Attention to detail Problem-solving Staff training Time management

Full Job Description Job Description:

The Brook Restaurant and Bar is seeking a reliable and customer-focused Restaurant Supervisor to oversee daily service operations and support the management team. The successful candidate will supervise staff, coordinate food and beverage service, maintain high hospitality standards, and ensure a smooth and enjoyable dining experience. This role requires strong leadership, excellent communication, and the ability to work efficiently in a fast-paced restaurant and bar environment.

Key Responsibilities:

Supervise daily restaurant and bar service operations. Lead, train, and support front-of-house staff. Assign duties and coordinate staff schedules and shift coverage. Ensure friendly, efficient, and professional customer service. Welcome guests and assist with seating and special requests. Handle customer complaints and resolve service issues promptly. Coordinate with kitchen and bar teams to ensure timely service. Monitor food quality, beverage presentation, and order accuracy. Maintain cleanliness and organization throughout dining areas. Ensure compliance with food safety, hygiene, and sanitation standards. Support responsible alcohol service and applicable regulations. Monitor inventory and report low stock or supply requirements. Assist with POS transactions, billing, and payment procedures. Monitor staff attendance, punctuality, and performance. Help train new employees on service procedures and company standards. Support sales targets and identify opportunities to improve guest satisfaction. Complete shift reports and communicate operational issues to management. Assist with opening, closing, and shift handover procedures. Ensure restaurant equipment and service areas are properly maintained.

Qualifications & Skills:

Previous experience in restaurant, bar, or hospitality operations. Supervisory or team leadership experience preferred. Strong leadership and staff coordination abilities. Excellent communication and interpersonal skills. Outstanding customer service and problem-solving abilities. Knowledge of restaurant and beverage service standards. Familiarity with POS systems and payment processing. Understanding of food safety, hygiene, and sanitation practices. Awareness of responsible alcohol service requirements. Strong organizational and time-management skills. Ability to multitask in a busy service environment. Professional attitude, reliability, and attention to detail. Ability to work effectively with kitchen and front-of-house teams. Flexibility to work evenings, weekends, and holidays as needed.

Pay:

$22.00 - $28.00 per hour Expected hours: 34.0 per week

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Work Location:

In person