Floor Manager Tailors Table | Bethlehem, PA

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OPENING WINTER 2026

•About Tailors Table Tailors Table is a new elevated, chef-driven dining concept built around the idea of craftsmanship — where food, hospitality, and the guest experience are thoughtfully tailored to each guest. The concept combines an upscale-casual atmosphere with elevated food, a strong beverage program, and genuine, approachable hospitality. Tailors Table is designed to feel polished without feeling pretentious — a place where guests can come for a special occasion, a business dinner, a date night, or simply a great meal and leave feeling genuinely taken care of. At Tailors Table, we believe that every detail matters. From the food and beverage experience to the service, atmosphere, and way we connect with our guests, our goal is to create an experience that feels intentional, welcoming, and memorable. As a new concept , we have the opportunity to build our culture and service standards from the ground up. We are looking for hospitality professionals who want to be part of creating something special. The Position We are seeking an energetic, polished, and hospitality-driven Floor Manager to join the leadership team at Tailors Table. The Floor Manager is a highly visible leader responsible for overseeing the guest experience and service execution during shifts. This person will be the management presence on the floor , ensuring the restaurant operates smoothly, the team is supported, and our service standards are consistently delivered. The ideal candidate understands that a great dining experience comes from the details — knowing when a guest needs something before they ask, keeping the team organized during a busy service, communicating effectively with the kitchen, and stepping in wherever needed to ensure the guest experience never suffers. This is a hands-on leadership role . The Floor Manager should be comfortable leading from the floor, making decisions in real time, coaching team members, and setting the standard through their own hospitality. Key Responsibilities, Floor & Service Leadership Oversee the dining room and front-of-house operations during assigned shifts. Act as the primary management presence on the floor. Ensure service runs smoothly, efficiently, and consistently. Monitor table pacing, reservations, sections, guest flow, and overall dining room experience. Communicate effectively with servers, bartenders, hosts, runners, bussers, and culinary leadership. Identify service issues before they impact the guest. Step in and assist the team wherever needed during high-volume periods. Maintain a calm, professional, and positive presence during busy services. Ensure opening, service, and closing procedures are followed. Guest Experience & Hospitality Deliver the level of hospitality expected from the Tailors Table brand. Greet and engage with guests throughout the dining experience. Check in on tables and proactively identify opportunities to enhance the guest experience. Handle guest concerns and service recovery with professionalism and good judgment. Build relationships with repeat guests. Ensure special occasions, allergies, celebrations, and guest preferences are communicated and executed properly. Create memorable experiences through thoughtful and genuine hospitality. Team Leadership & Coaching Lead by example and model exceptional service. Conduct or assist with pre-shift meetings and daily service communication. Coach servers and front-of-house employees in real time. Reinforce service standards, menu knowledge, hospitality expectations, and restaurant policies. Provide constructive feedback and recognize employees for strong performance. Help create a positive, professional, and accountable team culture. Support the management team with onboarding and training new employees. Identify team members who demonstrate leadership potential. Menu & Product Knowledge Maintain strong knowledge of the Tailors Table food and beverage menus. Understand ingredients, preparation methods, allergens, and common guest questions. Ensure the service team is knowledgeable and confident when presenting menu items. Stay informed about menu changes, specials, features, and promotions. Support ongoing food and beverage education for the team. Communication & Operations Maintain strong communication between the front and back of house. Communicate VIPs, large parties, special requests, allergies, and service concerns to the appropriate team members. Monitor restaurant cleanliness, organization, and presentation throughout the shift. Ensure tables and service areas are properly maintained. Assist with cash handling and closing responsibilities as assigned. Follow all company SOPs and operational standards. Maintain compliance with health, safety, and alcohol regulations. Pre-Opening & Opening Support As a new restaurant concept, the Floor Manager will have the opportunity to help establish the service culture and standards of Tailors Table from the beginning.

Responsibilities may include:

Participating in pre-opening training. Assisting with mock services and service rehearsals. Learning and helping implement Tailors Table SOPs. Participating in menu tastings and menu knowledge training. Helping train the opening front-of-house team. Assisting with developing service standards and expectations. Providing feedback on operational challenges during the opening period. Helping establish a strong culture of hospitality, teamwork, and accountability. What We're Looking For 1+ years of restaurant leadership or supervisory experience preferred. Previous experience as a Floor Manager, FOH Manager, Lead Server, Supervisor, or similar role. Familiar with Toast POS and OpenTable Strong full-service restaurant experience. Exceptional guest service and communication skills. Strong understanding of restaurant service flow. Ability to lead a team during high-volume service. Strong problem-solving and decision-making skills. Ability to remain calm and composed under pressure. Strong attention to detail. Professional appearance and demeanor. Food safety certification preferred. Alcohol service certification preferred where applicable. The Right Fit The right person for Tailors Table is someone who genuinely loves hospitality and loves being on the floor.

You should be someone who:

Leads by example. Is naturally warm, personable, and approachable. Notices the details others may overlook. Can confidently communicate with both guests and employees. Knows how to give direction without creating unnecessary tension. Can hold people accountable while maintaining a positive team environment. Takes ownership when something goes wrong. Doesn't hesitate to jump in and help. Thrives in a fast-paced restaurant environment. Understands that hospitality is about making people feel welcome. Wants to grow with a new concept and contribute to building its culture. Why Tailors Table? Joining Tailors Table during its opening phase gives you the opportunity to help build the guest experience and service culture from the ground up. As a Floor Manager, you will have a direct impact on how our guests experience the restaurant and how our front-of-house team develops. We are looking for leaders who want more than a title — we want people who want to build, lead, teach, and create an exceptional restaurant experience. What We Offer Competitive hourly or salary compensation based on experience Opportunities for growth and advancement Employee dining benefits Leadership development opportunities A collaborative and supportive management team The opportunity to be part of a new restaurant opening The opportunity to help shape the culture and service standards of a new concept Potential for advancement within the restaurant group Schedule This is a full-time management position . Candidates must have flexible availability, including evenings, weekends, and holidays as business needs require. ~ 50 hours per week. Ready to Help Us Build Tailors Table? If you're passionate about hospitality, people, food, and creating memorable guest experiences , we'd love to meet you. Join us in building Tailors Table from the ground up.

Pay:

$50,000.00 - $55,000.00 per year

Benefits:

Employee discount Paid time off Paid training

Work Location:

In person