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Hershey Operations LLC
Dining Services Director
Career Insights for Restaurant / Food Service Supervisor
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Based on Pennsylvania data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$39,845 / year median in Pennsylvania
+4% projected growth
Job Description
75 East Canal Street, Hershey, Pennsylvania 17033 Job Description The Dining Services Director (DSD) supervises all aspects of food service for the community, including hiring, training, supervising and evaluating staff. Maintains cleanliness of the kitchen, dining and storage areas and ensures equipment is clean and in good working order. Develops and maintains a working knowledge of all policies and procedures pertaining to the position, the department, and the personnel Must maintain a knowledge of current and updated health laws and regulations pertaining to city/county and state codes Directs and assists in the preparation and serving of meals to residents, associates, and guests Hires, trains, and supervises dining services staff to ensure proper preparation of food in compliance with policies and to ensure proper storage and handling of raw food and supplies Prepares monthly menus suitable to the dietary needs of the residents. Ensures the menus are followed and food is prepared and served in accordance with proper sanitation procedures and standards Ensures that meals are served on schedule and that there is no more than a fourteen (14) hour span between the end of the evening meal and the beginning of breakfast Ensures an evening snack of nutritional value is available to residents who desire the same Maintains copies of menus, as served for at least three (3) months Ensures that the food service area and all equipment exceeds sanitation requirements set forth by federal, state and local health regulations and meets the community standards Orders all raw food, supplies and equipment through approved vendors and keeps an accurate inventory Able to maintain quality standards and stay within budget for food, supplies, and labor hours Understands personnel policies and manages the food service department accordingly Controls food portions served and observes amounts consumed Prepares and posts menus in the kitchen Develops and maintains a preventative maintenance program for dining services equipment with the assistance of the Maintenance Supervisor Attends all required staff meetings and in-services Meets and visits with all new residents within four (4) days of move-in Will become familiar with specific requests and diets of each resident. Must be alert to changes in diet orders or resident abilities as well as likes and dislikes Provides excellent customer service when interacting with residents, visitors, and staff Follows confidentiality policies regarding release of resident information Recognizes the special dietary needs of residents living in Harmony Square (HS). Trains staff to identify these needs as well. Ensures food offerings on HS are appropriate to meet resident needs Conducts monthly food committee meeting with resident representatives Plans, organizes, assists and supervises dining services to assist with marketing functions Sets up and conducts in-service educational training for dining services staff May supervise and conduct training sessions for other staff members as assigned