Shift Leader Jersey Mike's Pittsburgh, PA Job Details Part-time | Full-time From $17 an hour 19 hours ago Benefits Paid training Vision insurance Employee discount Opportunities for advancement Flexible schedule Qualifications Customer communication Pre-cooking preparation Team development Bachelor's degree Guest services Delegation Food service management Full Job Description Position Overview At Jersey Mike's, we take pride in serving fresh, quality subs with energy and teamwork . Our Shift Leaders are hands-on leaders who keep the shop running smoothly, support the crew, and make sure every guest leaves happy. You'll set the tone for the shift — balancing efficiency, quality, and a positive atmosphere. Key Responsibilities Lead the

Shift:

Direct daily operations, delegate tasks, and ensure the team is working together effectively.

Customer Experience:

Model and encourage friendly, attentive service — solving small problems before they become big ones.

Food & Safety Standards:

Oversee food prep, portioning, cleanliness, and safety practices so every sub meets our standards.

Cash & Operations:

Handle cash accurately, oversee register operations, and complete shift paperwork.

Team Development:

Train and coach new crew members, giving feedback and keeping morale high.

What We Expect Reliability:

Be on time, ready to lead, and dependable under pressure.

Professionalism:

Set the example with strong work ethic, respect for others, and positive energy.

Ownership:

Take pride in your shift's success — from clean floors to happy guests.

Communication:

Clear, respectful direction with the team and excellent service with customers.

Growth Mindset:

Eager to learn, improve, and grow into larger leadership roles. Why You'll Love It Here Be part of a supportive, fast-paced team that values effort and positivity. Develop leadership skills and prepare for advancement opportunities. Enjoy a workplace that's professional, but still fun and energetic. Free subs (yes, it's a perk worth mentioning).

Job Types:

Full-time, Part-time Pay:

From $17.00 per hour

Benefits:

Employee discount Flexible schedule Paid training Vision insurance

Education:

Bachelor's (Preferred) Ability to

Commute:

Pittsburgh, PA 15217 (Preferred)

Work Location:

In person