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LC
Little Caesars | PFLC, LLC
Shift Leader
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on South Carolina data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$36,183 / year median in South Carolina
+15% projected growth
Job Description
As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures. Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures Ensure all security procedures are executed (safe procedures, open/close procedures etc.) Transition into opening/closing duties Make guests really happy by providing great guest service Resolve guest complaints/issues Lead team members to open, transition, and close shifts Manage and organize the line and delegate duties to team members Know and uphold standards for product quality Work the line as needed Promote sales on the shift through suggestive selling and knowledge on in-store promotions Execute and support all food safety requirements and practice Control food costs, labor, waste, and cash on the shift Count drawers and follow proper daily cash handling procedures Complete additional e-learning as required