Zaxby's Shift Lead Zaxby's - 3.5 Brentwood, TN Job Details Part-time | Full-time Up to $16 an hour 16 hours ago Benefits Paid training Paid time off Leadership training provided Employee discount Opportunities for advancement Flexible schedule Referral program Qualifications Food quality maintenance Food service closing procedures Cash amount verification Guest relations Operations management Food service opening procedures Food service workstation cleanliness Team leadership Store closing procedures Coaching Store opening procedures Cash drawer securing Shift management Metrics Reporting Key Performance Indicators Cleaning messes in dining areas Customer service management Managing food service teams Task assignment Leadership Delegation Entry level Full Job Description Shift Lead - Zaxby's Hungry for a Great Career? At Zaxby's, we're more than a restaurant. We're a team committed to serving great food, creating memorable guest experiences and developing exceptional leaders. Hudson Restaurant Group is hiring Shift Leads to help lead daily restaurant operations and support our teams in delivering outstanding service. This is an entry-level leadership position for someone ready to build management skills, take on greater responsibility and prepare for future advancement. Benefits 100% off meals while working Flexible scheduling Leadership training and development Opportunities for advancement A fast-paced, team-oriented workplace Benefit eligibility and availability may depend on employment status, tenure and applicable plan terms. Qualifications Previous restaurant or leadership experience preferred Willingness to work hands-on in all areas of the restaurant Ability to communicate clearly, delegate responsibilities and support team members Strong attention to cleanliness, food quality, guest service and operational standards Dependable, energetic and committed to working as part of a team Ability to work a flexible schedule, including evenings, weekends and holidays as needed Ability to complete all required Zaxby's training and certifications Interest in developing leadership skills and advancing within the restaurant What You'll Do As a Shift Lead, you will: Help lead restaurant shifts and support day-to-day operations Assign positions, delegate responsibilities and keep the team focused throughout each shift Work hands-on across front-of-house and back-of-house operations Maintain high standards for guest service, food quality, cleanliness, accuracy and speed Open and close the restaurant and office according to established procedures Serve as a responsible keycard holder and follow restaurant security procedures Accurately handle cash and complete required shift reconciliations Conduct restaurant walk-throughs to identify and address operational needs Support the implementation of new procedures, promotions and operational improvements Report daily restaurant performance numbers and develop an understanding of what they mean Communicate staffing, equipment and operational concerns to restaurant leadership Coach and support team members while setting a positive example Maintain a clean, safe and organized restaurant Consistently uphold Zaxby's brand standards, policies and procedures Learn and Grow Shift Leads receive hands-on training designed to prepare them for greater leadership responsibilities, including: Learning and mastering all front-of-house and back-of-house positions Completing Zaxby's University training and manager certification Obtaining ServSafe certification Building proficiency in restaurant systems and operational tools Developing shift leadership, team deployment and delegation skills Learning how to interpret restaurant performance metrics Exploring future advancement into a Restaurant Director role in Hospitality, Quality, Training or Drive-Thru Grow With Us Hudson Restaurant Group believes great restaurants are built by great leaders. Our Shift Lead position provides an opportunity to develop practical management skills, take on meaningful responsibility and build a long-term career. If you care about people, take pride in your work and are ready to grow as a leader, apply today. Hudson Restaurant Group is an equal opportunity employer. We consider applicants without regard to legally protected characteristics. Zaxby's is a fast-casual chicken brand with 1,000+ locations, a dominant Southeastern presence, and a highly loyal customer base built around wings, fingers, and bold flavors.

Pay:

Up to $16.00 / hour

Pay:

Other Benefits:

Flexible schedule Paid time off Referral program Employee discount Paid training

Other Job Type:

fulltime, parttime

Education:

No education required Work location: On-site