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Shift Leader with Advancement
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Playa Bowls
Allen, TX (In Person)
Part-Time
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Job Description
ABOUT THE COMPANY
Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added 85 locations in 2025 and are on target to add 90+ new locations in 2026. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand! WHAT WE OFFERCompetitive Pay +Tips:
Enjoy a competitive hourly wage along with both credit card and cash tips your hard work pays off!Professional Development:
Our comprehensive Playa Bowls training program helps you build valuable skills that will benefit you in any career path.Vibrant Work Culture:
We keep energy high with a fun, upbeat environment where dancing, smiling, and having a good time are part of the job.Employee Discounts:
While on shift, enjoy 50% off and one free bowl. When you're off the clock, you still receive 30% off it's a win-win!WHO YOU ARE
Youre a positive and enthusiastic people-person, over 18, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As a Shift Leader, you are considered an extension of management and may be trusted with the shop during times in which the management is not present. Shift Leaders should be comfortable delegating tasks and should excel at doing such in a manner that prioritizes the needs of the shop. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!WHAT YOULL DO
Manage and maintain the quality of food, discarding product when necessaryWork with Assistant Manager and General Manager on Employee SchedulingDelegate work to employees in an appropriate and responsible mannerResponsible for leading opening and closing shiftsManage and issue refundsSolve customer issues in a polite and professional mannerManage and record inventory levels throughout the shift and at the end of the nightCount the register, safe, and depositCommunicate effectively with management regarding any issues throughout the shiftEnsure that all tasks are completed in a timely manner and in accordance with company standards Lives the Playa Bowls mission, purpose, and valuesWHAT YOULL
BRINGCommitted to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction. Ability to lead by example and adhere to company policies to foster a positive and collaborative work environment and support team development. Proven ability to remain flexible and adaptable in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers needs to maintain seamless operations.Skilled at prioritizing multiple responsibilities simultaneously, such as managing team productivity and assisting with customer service. Clear and effective communication with team members, managers, and customers with the ability to delegate tasks and provide instructions concisely. Ability to stay composed and think quickly under pressure, handling disputes or challenges among team members or customers professionally and calmly Demonstrate empathy, understanding and active listening skills when addressing concerns or ideas towards team members and customers Ensuring adherence to food safety standards and operational protocols and monitoring team performance to ensure quality in product preparation and presentation
REQUIREMENTS
Must be available to work 2 weekend and 3 weekday shifts a week, minimum of 25-30 hours a weekMust be available weekends but expected to work as the business dictatesMust pass the required PB Food Safety certification requirement within 3 months of employmentESSENTIAL PHYSICAL
FUNCTIONSMust be able to remain in a stationary position for prolonged periods of timeMust be able to lift or otherwise move 25-40 pounds occasionallyMust be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.Must be able to tolerate occasionally loud environments (high powered blenders, timers, and order notifications).Ability to frequently move about inside the establishment to access the Point-of-Sale cash register, assemble guest orders, clear tables, restock inventory, etc. MISSIONInspire and support our communities one bowl at a time.
VALUES Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol