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MD
McAlister's Deli
Shift Leader
Career Insights for Restaurant / Food Service Supervisor
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Based on Texas data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$36,661 / year median in Texas
+17% projected growth
Job Description
Shift Leader McAlister's Deli Cedar Park, TX Job Details Part-time | Full-time $13 - $15 an hour 8 hours ago Benefits Paid training Employee discount Flexible schedule Qualifications Customer communication Operations management Cooking Shift management Team development Attention to detail Full Job Description Overview We are seeking a dedicated and experienced Shift Leader to join our team in the food industry. The ideal candidate will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and leading a team of staff members. As a Shift Leader, you will be responsible for maintaining high standards of food production and service while fostering a positive work environment. Responsibilities Supervise and coordinate the activities of team members during shifts to ensure smooth operations. Provide training and development for new employees, focusing on culinary skills and customer service excellence. Assist in interviewing potential candidates to build a strong team. Ensure compliance with health and safety regulations within the food production area. Manage point-of-sale (POS) systems effectively, ensuring accurate transactions and reporting. Address customer inquiries and concerns promptly to enhance overall satisfaction. Collaborate with management to implement operational improvements and maintain quality standards. Skills Proven experience in the food industry, preferably in a leadership or supervisory role. Strong customer service skills with the ability to resolve issues effectively. Knowledge of culinary techniques and food production processes. Experience in training development for staff members to enhance their skills. Familiarity with POS systems for efficient transaction management. Excellent communication skills, both verbal and written. Ability to work in a fast-paced environment while maintaining attention to detail. Join our dynamic team as a Shift Leader, where you can make a significant impact on our operations and contribute to our commitment to excellence in the food industry.