Restaurant Supervisor at the Hilton Hotel

Restaurant Supervisor at the Hilton Hotel Hilton College Station and Conference Center Hotel - 2.8 College Station, TX Job Details Full-time 1 day ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Food safety management Operations management Safety regulations Shift management Managing hospitality teams Mid-level Sanitation procedures Team development Hiring Team management Merchandising display arrangement Hotel customer satisfaction operations Cash management Interviewing Equipment maintenance Maintenance management Training 2 years Delegation Safety protocol implementation Food service management Customer complaint resolution Staff development Performance evaluation Full Job Description Competitive + Benefits We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission is to go beyond 'hospitality' by creating memorable experiences and lasting connections with our guests. It's our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun " we love what we do! We set the bar high and we are relentless in our pursuit to 're-define hospitality'.

BENEFITS PACKAGE

Competitive Salary Team Member Hotel Discount Program Uniforms Provided Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO beginning after ninety (90) days of employment Immediate eligibility for 401k and employer match Team Member Awards and Recognition programs throughout the year

Food and Beverage Discounts Tuition Reimbursement The Role Position:

Restaurant Supervisor Reports To:

Restaurant Manager, Director of Food & Beverage or General Manager

COMPANY OVERVIEW

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

POSITION PROFILE

Supervise the associates in the shift operations and aid in the administration of the Restaurant to achieve guest satisfaction, quality service, compliance of policies and procedures while meeting/exceeding financial goals.

ESSENTIAL JOB FUNCTION

Supervise the shift's operations in the restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and an optimal level of quality service and hospitality are achieved. Supervise the restaurant associates; interview, recommend hiring, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline as appropriate with the guidance of the restaurant management team. Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission. Maximize bar profitability by ensuring portion control; monitoring accuracy of charges. Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of restaurant equipment to protect the assets, while securing revenues and complying with legal regulations and ensure quality service. Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects. Update the cash management system and compile, generate and prepare various reports to aid in the administration of the Restaurant. Respond to guest needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. Supervise the maintenance/sanitation of the restaurant and equipment during the shift to protect the assets, comply with regulations and ensure quality service. Perform special projects and other responsibilities as assigned. May serve as manager on duty. Any other duties as assigned.

DESIRED SKILLS AND QUALIFICATIONS

Experience:

Minimum of two-year experience in the food and beverage industry

Skills and Abilities:

Requires basic knowledge of restaurant operations. Possess excellent oral, written and presentation skills. Ability to delegate, manage manpower and establish priorities consistent with department/hotel objectives. Listen effectively. Operate department within the guidelines of the Foundation Document. Communicate to both, guests and fellow associates, professionally and positively.

Please visit http:

//www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.