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Night Shift Lead
Job
Sonic Drive-In
Longview, TX (In Person)
Full-Time
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Job Description
Overview We are seeking a dedicated and experienced Shift Leader to join our team in a fast-paced food service environment. The Shift Leader will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing staff effectively. This role requires strong leadership skills and a passion for the food industry, as well as the ability to maintain high standards of food safety and quality. Duties Supervise and coordinate activities of team members during shifts to ensure smooth operations. Oversee food preparation and cooking processes to maintain quality standards. Manage inventory control, including ordering supplies and minimizing waste. Handle cash transactions accurately using Micros POS. Train, develop, and mentor staff to enhance their skills and performance. Ensure compliance with food safety regulations and company policies. Provide excellent customer service by addressing guest inquiries and resolving issues promptly. Assist in budgeting and financial management for the shift. Maintain cleanliness and organization of the kitchen and dining areas. Skills Proven experience in food preparation, cooking, and food handling within quick service or fast food restaurants. Strong background in restaurant management, including supervising experience in a culinary environment. Familiarity with inventory control processes and cash handling procedures. Excellent customer service skills with a focus on hospitality management. Leadership qualities with the ability to motivate and manage a diverse team effectively. Knowledge of food safety standards and regulations. Experience in training & development of staff members to enhance team performance. Ability to work efficiently under pressure while maintaining high-quality standards in food production. Previous experience in fine dining, casual dining, banquet services, or catering is a plus. Proficiency in using restaurant management software (Micros POS) is advantageous. Join us as we strive to create memorable dining experiences while fostering a positive work environment for our team!