ÑOL - The NEW Smoothie King on Buckner Blvd is looking for aspiring Shift Leaders that are energetic and customer service oriented willing to work either the day or night shifts. If you have excellent communication skills and the ability to work well with other team members and above all, the store's customers, you can certainly become part of the company's excellent team of professionals. Shift Leaders are also expected to implement all the store's policies and standards when it comes to cleanliness and quality and excellence of customer service.
Responsibilities:
Problem solving Managing the guest experience Maintaining the look and feel of a well-run store Driving for results Managing multiple priorities Being resilient under pressure Training Demonstrating leadership Adapt to new work situations or roles; open to new ways of doing things Acquire a thorough knowledge of operational procedures and standards
Essential Functions:
Guest Service/Shift work Ensures guests are welcomed into the store Ensures consistency in every smoothie served Develops personal ongoing relationships with our guests Supports Team Member functions as necessary to provide great customer service to guests Proven ability to increase profits in similar operations preferred. Acquire a thorough knowledge of operational procedures and standards
Employee Relations/Coaching:
Manages team to ensure positive customer experience Creates a positive atmosphere for the staff Provides ongoing feedback to team members on their successes and areas for improvement Provides tools to help Team Members sell and upsell smoothies. Coaches team members on such items as proper methods of blending smoothies. Take charge and utilize resources when problems arise; develop solutions before contacting General Manager Promotes professional growth of