Closing Shift Lead Crumbl Cookies Franchises West Valley City, UT Job Details Full-time From $10 an hour 1 hour ago Benefits Flexible schedule Qualifications Customer communication Operations management Shift management Team development Crew management Delegation Full Job Description Join the sweetest team in town as a Closing Shift Lead at Crumbl West Valley! Do you have a knack for leadership and a love for desserts? Crumbl, the fastest-growing dessert company in the nation, is on the hunt for a motivated and strategic Closing Shift Lead to help guide our crew and delight our customers.
What You'll Do:
As a Closing Shift Lead, you'll ensure our store operates like a perfectly baked cookie balanced, smooth, and sweet.
Your responsibilities include:
Lead the
Way:
Delegate tasks and keep our shifts running like clockwork. Master the
Crumbl Way:
Step into any role and keep the team motivated, trained, and coached.
Customer Champion:
Handle customer and crew concerns with poise and positivity.
Operational Wiz:
Monitor store activity, troubleshoot tech issues, and ensure smooth operations.
Team Builder:
Foster a culture of accountability, communication, adaptability, and inclusion.
Metric Mastery:
Help the store hit key goals like labor cost margin and food cost margin. Keep it
Crumbl Clean:
Maintain a spotless and inviting store environment. What You Bring to the
Table:
Delegation Skills:
You know how to prioritize and assign tasks effectively.
Communication Superpowers:
Strong interpersonal, leadership, and conflict-resolution abilities. A passion for delivering exceptional customer service and supporting your team.
Sweet Perks:
Competitive base pay starting at $10/hour + tips (average $2-$5+ per hour). A chance to grow with the most exciting brand in the dessert world. The satisfaction of leading a team and serving the best desserts in town! Ready to Lead the Sweet Life? If you're 18+ and ready to take your leadership skills to the next level, apply now to join Crumbl West Valley. Let's bake up something amazing together!