Restaurant Shift Leader Potbelly Sandwich Shop - 3.4 Falls Church, VA Job Details Full-time $19 - $21 an hour 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Staff supervision Operations management Food Safety Certification Quick service & fast food restaurant experience Team leadership Cooking Shift management Team development Hospitality industry experience Managing kitchen staff Full Job Description Job Summary We are seeking an energetic and motivated Restaurant Shift Leader to oversee daily operations and ensure an exceptional dining experience for our guests. As a key team member, you will lead staff, manage food safety standards, and maintain efficient service during your shift. Your leadership will help foster a positive team environment, uphold quality standards, and drive operational success. This role offers an exciting opportunity for someone with a passion for hospitality, food service management, and team leadership to make a meaningful impact in a fast-paced casual dining setting. Duties Supervise and coordinate restaurant staff during shifts, ensuring smooth operations and excellent customer service Lead food preparation and cooking activities to meet quality standards while maintaining food safety protocols Manage POS (Point of Sale) systems such as Aloha POS and Micros POS for accurate order processing and cash handling Oversee inventory control, including stock levels, ordering supplies, and minimizing waste Train new team members on food handling, customer service, POS usage, and safety procedures Monitor restaurant cleanliness, food safety compliance, and kitchen operations to ensure health standards are met Assist with managing budgets, profit and loss analysis, and implementing cost control measures Support staff in managing busy periods, resolving customer concerns promptly, and maintaining a welcoming atmosphere Conduct staff interviews, performance evaluations, and ongoing training to develop a high-performing team Ensure all food production aligns with culinary standards, including catering or banquet services if applicable Experience Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation and cooking techniques Prior supervisory or management experience in hospitality or restaurant settings is essential Familiarity with POS systems such as Aloha POS or Micros POS is highly preferred Demonstrated ability to handle cash transactions accurately and perform basic math calculations confidently Experience in food safety management and adhering to health regulations in a restaurant environment Background in team training, staff development, and leadership within casual dining or fine dining establishments Knowledge of inventory control processes, budgeting, and profit/loss analysis within the food industry Strong communication skills for managerial tasks such as interviewing, training & development, and team management Ability to thrive in a fast-paced setting while maintaining high standards of customer service and operational excellence Join us as a Restaurant Shift Leader to lead with enthusiasm, inspire your team, and deliver memorable experiences that keep guests coming back!

Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance

License/Certification:

Food Safety Certification (Required)

Work Location:

In person