A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
This position oversees the Convention Services Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience.
Responsibilities:
Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department. Prospect and establish an expanding base of accounts. Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately. Continuously monitor and evaluate the level of service maintained by the Banquet Department. Ensure that the department's standards are met and that all company policies and procedures are adhered to. Attend/Conduct all designated Sales and Banquet meetings. Plan, evaluate, organize and direct the activities of the Convention Services Managers. Establish and maintain a rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department. Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis. Prepare six months rolling forecast and analysis. Have a working knowledge of Food & Beverage product offerings. Attend weekly staff and group resume meetings. Tours the hotel function space and spot checks meeting room setups. Ensure that all file turnover requirements are fulfilled. Oversee the coordination of the Delphi Function Diary. Attend out-of-hotel meetings as required.
Qualifications:
10+ years of Hotel Sales, Catering & Convention Services experience required. High school diploma or equivalent. College degree preferred. Knowledge of the operations of the hotel industry. Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshot when needed. Must have proven selling, negotiating and presentation skills. Highly developed customer service skills with strong attention to detail. Must be proficient in computer operations, BEO's, company approved spreadsheets and word processing. Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. The ability to delegate, effectively train and coach. Must be able to work a flexible schedule including night, weekends and holidays. Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .
