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In Room Dining Supervisor
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Omni Hotels & Resorts
Hot Springs, VA (In Person)
Full-Time
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Job Description
In Room Dining Supervisor Omni Hotels & Resorts 17-17 United States, Virginia, Hot Springs 1766 Homestead Drive (Show on map) Jun 18, 2026
The Omni Homestead Resort & Spa
The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in
Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Overview:
The Supervisor is responsible for supervising the activities of the room service staff. Their main concern is to ensure that guests are consistently serviced in a courteous, efficient and unobtrusive manner. The Supervisor will have full responsibility in the absence of Assistant Room Service Manager.Responsibilities:
- Ensure optimal performance in the day-to-day operation.
- Assist Room Service Manager and Assistant Room Service Manager in training of the staff.
- Check the waiters' orders and set-up.
- Control order load of the waiters.
- Assign waiters and service attendants duties.
- Check on tray and table removal.
- Establish and maintain cohesive and effective Associate relations.
- Inspect daily set-up, presentation and delivery of amenities.
- Handle the execution of the hospitality.
- Maintain guest contact.
- Conduct administrative work requirements.
- Performs related duties and special projects.
- Provides functional assistance and directions to the Room Service operation.
- Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.
Qualifications:
- Good communication skills both written and verbal
- Enthusiastic and friendly with a positive attitude
- Must have previous food and beverage experience in fine dining or hotel
- Room Service experience is preferred
- Must be able to work a flexible schedule including AM & PM shifts, weekends and holidays
- Minimum high school diploma
- Must have TIPS Certification & food certification.
- Must be able to work a flexible schedule including weekends and holidays
- Candidates must be able to speak fluent English Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.