Vim & Victor Shift Supervisor

Vim & Victor Shift Supervisor The St. James - 2.9 Springfield, VA Job Details Full-time 19 hours ago Qualifications Cleaning and sanitation procedure implementation Retail sales transactions Food service closing procedures Visitor query response Staff performance monitoring Staff supervision Food service opening procedures Table assignment Operational management Operations coordination Store closing procedures Staff scheduling Store opening procedures Answering guest questions Complaint handling Mid-level Food service inventory management Cash register operations Team management Staff training Materials management in food and beverage Budgeting Guest rapport building Managing food service teams Cross-functional collaboration Staffing management Safety protocol implementation Restaurant supply ordering Cross-functional communication Communication with kitchen staff

Full Job Description Staff Management:

Direct, train, and schedule servers, hosts, and bartenders. Monitor their performance to ensure top-tier hospitality and brand standards.

Guest Relations:

Address customer complaints, manage seating arrangements, and ensure a welcoming dining environment.

Daily Operations:

Oversee opening and closing duties, handle cash registers, and maintain cleanliness and safety protocols.

Inventory & Ordering:

Manage FOH inventory (e.g., glassware, menus, disposables) and prevent waste while staying within labor and product budgets.

Cross-Team Collaboration:

Coordinate smoothly with the back-of-house (kitchen) team and upper management to ensure flawless event or dining