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WS
warner's snackbar
Order taker
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on Vermont data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$38,954 / year median in Vermont
+15% projected growth
Job Description
Overview Join our dynamic team as an Order Taker, where your enthusiasm and customer-focused attitude will drive the success of our fast-paced food service environment. In this role, you will be the first point of contact for customers, taking their orders accurately and efficiently while ensuring a positive and welcoming experience. Your energy and attention to detail will help create memorable interactions that keep guests coming back. This position offers a vibrant work atmosphere where teamwork, speed, and excellent service are celebrated every day. Duties Greet customers warmly and take their food and beverage orders with precision and enthusiasm. Use POS (Point of Sale) systems such as Aloha POS or Micros POS to process orders swiftly and accurately. Upsell menu items to enhance customer satisfaction and increase sales opportunities. Handle cash transactions, process payments, and give correct change while maintaining cash handling accuracy. Ensure food safety standards are followed during order taking, food handling, and serving processes. Assist in food preparation tasks when necessary to support kitchen operations and maintain efficiency. Maintain cleanliness of the order station, dining area, and service counters, including bussing tables as needed. Manage time effectively during busy periods to serve customers promptly without sacrificing quality or accuracy. Skills Proven experience in food service, quick service, or fast-food restaurant environments with a focus on customer interaction. Familiarity with POS systems such as Aloha POS or Micros POS for order entry and transaction processing. Strong knowledge of food preparation, food safety, sanitation standards, and proper food handling procedures. Excellent customer service skills with the ability to communicate clearly and positively with diverse guests. Basic math skills for cashiering, retail math calculations, and accurate cash handling. Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail. Experience in upselling techniques to enhance sales and improve guest experience. Knowledge of restaurant operations including serving, bussing tables, and managing food industry standards. Join us if you're passionate about delivering exceptional service in a lively environment! We value energetic team players who thrive on teamwork, quick thinking, and creating positive experiences for every guest. This is a paid position that offers opportunities for growth within the food industry while developing your skills in customer service, sales, and food safety practices.