About Us Pacific Provisions Café & Wine Bar is one of the businesses operated by Circuit and Soul LLC. It is a cozy, modern café and wine bar offering artisan coffee, fresh-baked pastries, elevated light fare, and curated selected local merchandise. We're proud of our high-quality offerings, warm service, and inviting neighborhood atmosphere. We operate with a lean, collaborative team where everyone pitches in — and every shift is a little different. Position Overview We're looking for a confident, organized, flexible, motivated and hands-on Café Supervisor to oversee daily shift operations and support the development of our café team. This position combines working shifts in all areas of the cafe, active floor participation along with the responsibility for shift execution, employee direction, guest recovery, cash controls, product quality, cleanliness, and policy compliance. The Café Supervisor serves as the manager on duty when a Manager or Ownership is not on site. This person is expected to make sound operational decisions, assign responsibilities, coach employees, resolve routine guest and team concerns, and communicate important information to the Manager or Owners. This position is ideal for a hospitality professional who can balance leadership and accountability with a willingness to work alongside the team at every station. This is a great opportunity for someone who enjoys variety, loves working with people and food, and thrives in a team-oriented environment. What You'll Do (Rotating Duties) Depending on the shift, you may: Supervise café operations during assigned opening, mid, evening, or closing shifts Serve as the manager on duty and primary point of contact when a Manager or Owner is not on-site Assign employees to stations and coordinate breaks, shift transitions, opening procedures, and closing procedures Monitor employee performance, attendance, professionalism, productivity, and adherence to company standards Provide in-the-moment coaching, correction, recognition, and support Lead pre-shift communication and share menu updates, product shortages, priorities, events, and service expectations Work barista, register, food preparation, wine, cocktail, and support stations as business needs require Monitor order accuracy, product quality, ticket times, hospitality, cleanliness, and overall guest experience Resolve guest concerns professionally and document significant incidents Train and evaluate new employees on recipes, station procedures, service expectations, equipment use, food safety, and alcohol service Complete or verify register counts, deposits, tip procedures, refunds, discounts, voids, comps, and other cash-control activities as authorized Monitor inventory levels and help complete product counts, receiving, storage, rotation, waste tracking, and restocking Verify that opening, closing, cleaning, temperature, food-safety, and operational checklists are completed Ensure compliance with Washington food-safety requirements, alcohol-service requirements, workplace safety practices, and company policies Respond appropriately to equipment problems, security concerns, injuries, employee incidents, or service disruptions Help maintain a clean and organized dining room, kitchen, service area, storage area, restroom, and exterior entrance Communicate employee concerns, guest feedback, sales observations, product needs, maintenance issues, and shift results to the Manager or Owners Support scheduling, training plans, performance documentation, ordering, and administrative responsibilities as assigned Perform Café Lead and Café Team Member duties whenever needed What We're Looking For Dependable, mature, professional, and solution-oriented leadership Ability to hold employees accountable while maintaining a respectful and supportive work environment Strong guest-service judgment and service-recovery skills Ability to organize people and priorities in a fast-moving hospitality setting Ability to make reasonable shift-level decisions within company policies Strong knowledge of café, restaurant, barista, kitchen, or hospitality operations At least two years of relevant café, restaurant, food-service, or hospitality experience preferred Previous supervisory, shift-management, or team-lead experience strongly preferred Experience training or coaching employees Ability to work independently and communicate clearly with employees, owners, vendors, and guests Availability to work early mornings, evenings, weekends, holidays, and changing schedules based on business needs Must be at least 21 years old Washington State MAST Permit required or must be obtained within the company's required timeframe Washington State Food Worker Card required or must be obtained within the company's required timeframe Skills and Abilities Needed Strong leadership, communication, organization, and time-management skills Experience supervising employees in a café, restaurant, retail, or hospitality environment Ability to de-escalate guest and employee concerns professionally Knowledge of food safety, sanitation, responsible alcohol service, and workplace safety Strong cash-handling and basic business-math skills Familiarity with POS systems, sales reports, labor tracking, inventory counts, and shift documentation Ability to monitor service flow, recognize operational risks, and adjust staffing responsibilities as needed Ability to maintain confidential employee and business information Ability to follow recipes, portions, presentation standards, and operating procedures Ability to perform bussing, dishwashing, cleaning, stocking, and other support duties Ability to stand and move for extended periods, including across sloping, uneven, or slippery surfaces Ability to read and visually verify menu, recipe, inventory, safety, order, and financial information Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance Ability to reach overhead and below the knees and perform bending, twisting, pulling, stooping, and step-ladder use Comfort working in a café environment with varying temperatures and exposure to hot and cold conditions Ability to safely operate espresso machines, coffee brewers, grinders, panini presses, waffle makers, blenders, ovens, food warmers, dishwashing equipment, refrigerators, freezers, ice machines, and other equipment required for the position Perks & Benefits Competitive pay + pooled tips One Complimentary Employee Meal per shift. 1 Drink and 1 Main Entree Item from

Menu Discounts:

25% off on-shift after Employee Meal. 15% off when off-shift to enjoy together with friends and family. Excluded alcohol items.

•Subject to review and change on owners discretion. Paid sick time in accordance with applicable law and company policy Paid training and leadership development Cross-training across beverage, food, service, and administrative responsibilities Flexible scheduling based on business and employee availability Opportunity for growth A meaningful role in improving team culture and café performance Join our team and be part of a dynamic environment where your contributions make a difference every day!

•Background Check and 90-Day Evaluation Period

•Employment for this position may be contingent upon the successful completion of a job-related background check. Any background check will be conducted in accordance with applicable federal, state, and local laws. New employees will complete a 90-day introductory and evaluation period. During this period, the employee's attendance, reliability, job performance, conduct, teamwork, training progress, and overall suitability for the position will be evaluated. Successful completion of the 90-day evaluation period does not guarantee continued employment or alter the employment relationship. Employees are expected to meet all performance, conduct, attendance, and company-policy requirements throughout their employment. Circuit and Soul LLC dba Pacific Provisions Cafe and Wine Bar is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Circuit and Soul LLC dba Pacific Provisions Cafe and Wine Bar is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please notify your interviewer during the time of your interview.

Pay:

$25.00 - $27.00 per hour

Benefits:

Employee discount Flexible schedule Paid training

Work Location:

In person