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Molly Moons Homemade Ice Cream
Shift Leader - Seattle shops
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on Washington data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$43,037 / year median in Washington
+10% projected growth
Job Description
Shift Leader - Seattle shops Molly Moons Homemade Ice Cream Seattle, WA Job Details Full-time $28 an hour 10 hours ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications Customer communication Full Job Description
This is a hands-on, people-forward role for someone who enjoys responsibility, thrives in a fast-paced environment, and wants to grow their leadership skills. You'll lead from the floor, coach teammates in real time, and partner closely with the Shop Manager to keep the shop running smoothly.
If you care about hospitality, teamwork, and doing things well and you like being in the middle of the action, you'll love this role.
SHIFT LEADER
Hourly:
$28.00 WHYYOU'LL LOVE THIS ROLE
As a Shift Leader at molly moon's, you play a key leadership role during each shift, setting the tone, supporting your team, and making sure every customer leaves happy.This is a hands-on, people-forward role for someone who enjoys responsibility, thrives in a fast-paced environment, and wants to grow their leadership skills. You'll lead from the floor, coach teammates in real time, and partner closely with the Shop Manager to keep the shop running smoothly.
If you care about hospitality, teamwork, and doing things well and you like being in the middle of the action, you'll love this role.
WHAT YOU'LL DO
Lead Great Shifts Open and close the shop with confidence Delegate tasks, assign breaks, and keep service flowing smoothly Stay calm during rushes and help the team succeed. Deliver Excellent Hospitality Model kind, generous hospitality every shift Make sure every customer feels seen and welcomed Handle customer concerns with warmth and professionalism Support & Develop the Team Coach teammates in real time using clear, supportive feedback Share priorities, updates, and wins with the next lead or captain Help maintain a positive, collaborative team culture Keep the Shop Running Smoothly Follow cash-handling, security, and key-holding procedures Operate Square POS, including special transactions Maintain cleanliness, food safety, and organization standardsWHO WE'RE LOOKING FOR A
reliable, people-first leader who enjoys supporting others Experience leading or supporting a team in a fast-paced, customer-facing environment (prior shift lead or supervisory experience a plus) Strong communication skills and a calm presence under pressure Availability for late nights, weekends, and peak summer monthsCOMPENSATION & BENEFITS
$28.00/hr, with room to grow Pay growth: A 1%-2% merit raise for every 1,800 hours worked, plus an annual cost-of-living adjustment based on the Seattle CPI Time off: Paid Sick & Safe Time and PTO after 6 monthsHealth:
Zero-premium medical, dental, and vision for eligible employeesHolidays:
Four time-and-a-half holidays per yearExtras:
ORCA transit pass, $50 non-slip shoe stipend, Employee Assistance Program(EAP), and 401(k) with employer match Family support: Childcare subsidies And yes - all the ice cream scoops you can eatBenefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Other Retirement and Savings