Overview Join our dynamic team as a Shift Lead and become the driving force behind delivering exceptional food service experiences! In this role, you will oversee front-of-house operations, supervise FOH staff, and ensure that every guest receives top-notch hospitality. Your leadership will prioritize teamwork, uphold food safety standards, and maintain a lively, efficient environment. If you thrive in fast-paced settings and possess a passion for culinary excellence and customer satisfaction, this is the perfect opportunity to showcase your leadership skills and culinary expertise. Responsibilities Lead and motivate team members during your shift to ensure smooth restaurant operations and outstanding customer service. Oversee opening daily side work and closing procedures in accordance with company policies. Manage POS systems such as TOAST for order processing, cash handling, and transaction accuracy. Understand Cash Flow and Cash Flow auditing. Includes counting drawers and making end-of-day deposits. Supervise food handling procedures, ensuring compliance with food safety regulations and sanitation standards. Train new staff members on food production techniques, customer service expectations, and operational procedures. Handle customer inquiries or complaints promptly to maintain high satisfaction levels while managing shift responsibilities efficiently. Monitor inventory levels and replenish stock as needed, communicating with back-of-house staff and assistant and general managers as needed. Requirements Proven experience in quick service or fast food restaurants with strong knowledge of food preparation, cooking, and kitchen management. Demonstrated supervisory or team management experience. Familiarity with POS systems such as Toast, Aloha POS or Micros POS for order processing and cash handling. Knowledge of inventory control practices, food safety standards, and restaurant management principles. Excellent leadership skills with the ability to train staff effectively and foster a positive team environment. Strong organizational skills with experience in shift management, budgeting, and food production oversight.

•Must be 18 or older

•

Job Types:

Full-time, Part-time Pay:

$30.00 - $38.00 per hour

Benefits:

Employee discount

Language:

Spanish (Preferred) Mandarin (Preferred) Shift availability: Night Shift (Preferred)

Work Location:

In person