Cruise Advisor

Cruise Advisor Calqulate Orlando, FL Job Details Full-time 12 hours ago Benefits Health insurance 401(k) 401(k) matching Qualifications Foreign language proficiency Deal closing Guest reservation booking Customer relationship building Microsoft Outlook Phone communication Spreadsheets Client rapport building Client inquiry handling Answering guest questions No experience needed Sales conversion rate (success metric) Sales quoting Customer engagement Needs-based selling Activity sales targets Guest rapport building Closing sales leads Entry level Under 1 year Client interaction via phone calls Full Job Description Sales Associate, Reservations Full-Time/Onsite Orlando, Florida

ABOUT THE ROLE A

well-established travel brand is expanding its sales team. As a Reservations Sales Advisor, you will handle inbound calls from customers who are ready to explore their options for premium cruise and land vacation packages. Your job is to listen carefully, ask the right questions, and guide them toward a booking they will be excited about. Travel industry experience is not required. Full training is provided. What cannot be trained is genuine curiosity about people and a competitive desire to close. If those come naturally to you, the rest is learnable.

DAY TO DAY

Take inbound sales calls and build real rapport with prospective customers from the first hello Understand each customer's wishlist and match them with the right vacation package Provide accurate, timely quotes and walk customers through their options confidently Pivot gracefully when a first suggestion does not fit and find a solution that does Hit performance targets across conversion rate, average margin, data capture, and call handling Complete booking administration accurately and without errors Contribute positively to a team environment that moves fast and values collaboration Follow FTC guidelines, applicable state Seller of Travel regulations, and data protection requirements

SKILLS AND EXPERIENCE

Prior experience in a sales role; a call center background is helpful but not required A competitive, self-motivated attitude with a track record of hitting goals Strong listening and interpersonal skills that put customers at ease Organized and accurate under pressure with great attention to detail Flexibility to work evenings and weekends on a rotating basis Comfortable with standard business software including Excel, Word, and Outlook Second language ability is a welcome bonus

BENEFITS

Competitive base salary plus commission Health insurance 401(k) with company contribution FAM trip participation: travel on the packages you sell and experience them firsthand