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American Express Global Business Travel

Travel Consultant I

Entry-Level JobVerifiedNo experience needed
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Job Description

Fort Leavenworth, Kansas, United States Full time J-84701 Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. In this role, you'll join our U.S. Military and Government team, specializing in seamless travel management services to our federal clients. As a Travel Consultant, you will provide outstanding customer service to defense & government travelers before, during, and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons. What You'll Do
  • Create and complete travel arrangements (air, hotel, car, rail)
  • Ensure reservations are built according to client standards and preferences.
  • Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience.
  • Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares.
  • Raise most complex bookings to more experienced staff.
  • Assignments include both routine and non-routine work.
  • Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date.
Location:
Onsite Fort Leavenworth What We're Looking For
  • English fluent - written and spoken.
  • 2nd language a plus
  • Good verbal and written communication skills
  • Basic MS Office
  • A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too.
  • Strong teamworking skills
  • A positive, "can do" attitude.
  • Willingness to learn and grow!
We accept Military experience/certifications as a substitute for some requirements. The US national base salary range for this position is from $ 35000K - $66.000K Annually. The national range provided includes the base salary that the company expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glan To view full details and how to apply, please login or create a Job Seeker account