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American Express Global Business Travel

VIP Group Agent

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What they do

A Travel Agent makes travel and accommodation arrangements for customers. Provides information on vacation destinations, flights and tour options; arranges flights and accommodations and advises on travel itineraries for customers travelling for business. Assists with advance purchase of tickets and reservations.

$48,639 / year median in Kansas

+11% projected growth

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Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a VIP Group Coordinator for Amex GBT , you'll handle group travel for some of our most exclusive and rewarding VIP clients, including business executives of the BlackRock investment management firm. We are offering a great shift:
Shifts:
Monday-Friday 9:30am - 6pm ET. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at Amex GBT ! We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application. What You'll Do on a Typical Day + Manage group events Globally for BlackRock. + Build Sabre Profiles in GDS online and offline PCC for group events. + Provide training to Travel Counselors working on group bookings. + Provide in-depth air analysis for BlackRock's event team. + Manage daily group reporting and distribution to client contacts. + Work with reporting specialist to establish attendee reporting requirements and timelines. + Manage BlackRock's Campus and Lateral recruit program. + Help manage BlackRock's flight accumulation policy. + Helps maintain Amex GBT SharePoint site updated with relevant group/meetings. + Works globally with Amex GBT dedicated BlackRock agents on processes/parameters for meetings and groups. + Work on special projects assigned by Global Account Manager and Operations Manager from American Express GBT . + Requirement - excellent knowledge of Excel and Sabre. + Must be proactive, self-motivated and highly organized, We look forward to sharing more detailed job functions and key performance indicators during the interview process. What Are We Looking For? + Passion for excellence in client service, including proactive anticipation of needs + Native Sabre GDS expertise + 3 + years Group Travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel. + Excellent professional communication (written and verbal) + Attention to detail + Act with integrity, and look after personal traveler information + Resolvin To view full details and how to apply, please login or create a Job Seeker account