Here at TUI, youll find were an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Truro store, well support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. Youll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, youll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.

ABOUT OUR OFFER TUI

offers more than just a basic salary which already starts at 13.09 per hour Be rewarded for exceeding your targets with our commission scheme Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career Investment in your development and career progression Pension scheme and life assurance

ABOUT THE JOB

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it Smashing your Targets Youll embrace change and rise to the challenges of a customer engaged role both face to face and virtually If things dont go to plan, youll need to be confident to actively investigate and resolve any question or complaint As technology advances so does TUI, youll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers

ABOUT YOU

Excellent customer service skills with a genuine passion to go above and beyond A strong dedication to achieve goals and sales targets Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change, adapt to new ways of working A team player who engages and collaborates with our customers and colleagues An organised individual who takes pride in their work and communicates effectively Able to work a varied shift pattern each week in-line with shop opening and closing times For the Hiring Manager to have sight of your application, youll also need to complete our online assessment - youll be prompted to do this once youve submitted your application. Please note, if youve been interviewed for this role within the last 6 months, were unable to consider a further application at this time. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.