OFF-0075-6965

Localisation 38860 Région Auvergne-Rhône-Alpes Date de prise de poste 07/12/2026 Type de contrat & Durée Saisonnier, 5 mois Rémunération Selon profil Qualification Non précisé Expérience moins d'un an Devenez Conseiller(ère) en Séjour et partagez votre passion pour la montagne ! Vous aimez le contact humain, la montagne et l'ambiance des stations de ski ? Cet hiver, rejoignez l'équipe de l'Office de Tourisme des 2 Alpes et devenez l'un des premiers visages de la destination auprès d'une clientèle française et internationale. Chaque jour, vous contribuerez à offrir à nos visiteurs une expérience d'accueil chaleureuse, personnalisée et de qualité. Au sein d'une équipe dynamique et passionnée, vous participerez pleinement à l'accueil d'une destination reconnue pour son domaine skiable d'altitude, son ambiance festive et ses nombreux événements. Vos missions Sous la responsabilité du Responsable Accueil & Qualité, vous aurez notamment pour missions de :

Accueillir, renseigner et orienter les visiteurs en face-à-face, par téléphone et par e-mail ;
Conseiller la clientèle sur les activités, événements, animations et services de la station ;
Participer à la mise à jour des informations touristiques et garantir leur fiabilité ;
Valoriser l'ensemble de l'offre touristique des 2 Alpes ;
Assurer la vente des prestations et produits proposés par l'Office de Tourisme ;
Gérer la caisse quotidienne ;
Veiller à la qualité de l'espace d'accueil et à la mise à disposition de la documentation ;
Participer à la mise en œuvre de la démarche qualité ;
Contribuer au bon fonctionnement du service et assurer un reporting régulier auprès de votre responsable.

Le profil recherché Votre profil Vous aimez accueillir, conseiller et faire découvrir un territoire. Vous appréciez le contact humain et avez à cœur d'offrir un accueil de qualité à chaque visiteur. Reconnu(e) pour votre sens du service, votre sourire et votre capacité d'adaptation, vous aimez travailler en équipe et savez gérer les périodes de forte affluence avec calme et efficacité. Dynamique, organisé(e) et autonome, vous faites preuve d'un véritable esprit d'équipe. Curieux(se) et enthousiaste, vous aimez apprendre et contribuer à une expérience client de qualité. Vous disposez idéalement :

d'une formation ou d'une expérience en tourisme, accueil ou relation client ;
d'une excellente maîtrise du français et d'un bon niveau d'anglais (B2 minimum) ;
d'une seconde langue appréciée (italien, espagnol, néerlandais ou allemand) ;
d'une bonne maîtrise des outils bureautiques (Pack Office) ; la connaissance d'Apidae est un plus.

Pourquoi rejoindre Les 2 Alpes ? ✔ Travailler dans l'une des plus grandes stations de montagne françaises ✔ Intégrer une équipe dynamique et bienveillante ✔ Évoluer dans un environnement exceptionnel, entre neige, montagne et grand air ✔ Profiter d'un cadre de travail unique au cœur d'un domaine skiable d'altitude ✔ Vivre une saison riche en rencontres et en événements À l'Office de Tourisme des 2 Alpes, nous recherchons avant tout des personnalités enthousiastes, curieuses et animées par le sens du service. Si vous aimez le contact humain et souhaitez évoluer dans une ambiance conviviale, cette aventure est faite pour vous. Les conditions du poste

Contrat saisonnier du 7 décembre 2026 au 30 avril 2027.
Prise de poste : journée d'intégration et formation à nos outils à votre arrivée.
35 heures hebdomadaires.
Travail les week-ends et jours fériés.
Deux jours de repos par semaine.
Rémunération selon la Convention Collective Nationale des Organismes de Tourisme (IDCC 1909).
Majoration et récupération des heures travaillées les dimanches et jours fériés.

Avantages :

participation mutuelle d'entreprise, forfait de ski, tenues de travail. 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