A Travel Agent makes travel and accommodation arrangements for customers. Provides information on vacation destinations, flights and tour options; arranges flights and accommodations and advises on travel itineraries for customers travelling for business. Assists with advance purchase of tickets and reservations.
GOVERNMENT/CORPORATE TRAVEL AGENT THE ALAMO TRAVEL GRP
San Antonio, TX Job Details Full-time $24 - $28 an hour 18 hours ago Benefits Dental insurance Vision insurance Qualifications Professional networking Customer communication Customer support experience within government industry Inside sales Attention to detail Organizational skills Full Job Description Overview Join our dynamic team as a Government and Corporate Travel Agent, where your expertise will drive seamless travel experiences for government agencies and corporate clients worldwide. This role offers an exciting opportunity to utilize your travel industry knowledge, exceptional customer service skills, and organizational prowess to deliver tailored travel solutions. As a vital link between clients and travel providers, you will coordinate complex itineraries, manage reservations, and ensure every detail aligns with client needs and industry standards. Your proactive approach and passion for hospitality will help foster lasting relationships and elevate our reputation as a trusted travel partner. Responsibilities Collaborate closely with clients to understand their travel requirements, preferences, and budgets to craft personalized itineraries. Utilize reservation systems and global distribution systems (GDS) to book flights, hotels, ground transportation, and other travel services efficiently. Manage travel scheduling for multiple clients simultaneously, ensuring accuracy and timeliness in all arrangements. Provide expert advice on travel options, industry regulations, visa requirements, and safety protocols for international trips. Communicate proactively with clients through various channels to confirm details, resolve issues, and offer support throughout their journey. Maintain detailed records of reservations, client preferences, and trip documentation using organizational tools to ensure smooth operations. Stay updated on the latest trends in the travel industry and GDS technology to enhance service delivery and operational efficiency. Experience Proven experience working in a remote sales environment within the travel industry or a related hospitality field. Strong background in customer service with a focus on client communication and satisfaction. Demonstrated ability to handle complex travel planning and scheduling across diverse destinations. Familiarity with reservation systems and global distribution systems (GDS) Sabre Excellent organizational skills with attention to detail to manage multiple itineraries accurately. Knowledge of the travel industry regulations, safety standards, and visa processes for international travel. Experience working with reservation systems in a fast-paced environment that requires adaptability and proactive problem-solving. Embark on this rewarding journey where your skills make a difference! We're dedicated to supporting your growth by offering an engaging work environment that values innovation, professionalism, and exceptional service delivery.
