Travel Agency Assistant All About Travel, Inc. Sioux Falls, SD 57105

Posted/Updated:

Today Job Description All About Travel, Inc. is a locally owned travel agency looking for a motivated, detail-oriented Travel Agency Assistant to support our travel agents with researching destinations, planning trips, booking travel arrangements, and providing excellent customer service. The ideal candidate is professional, communicates well, and enjoys helping people.

Primary responsibilities and duties:

• Assist agents with booking flights, hotels, cruises, rental cars, and vacation packages
• Communicate with clients regarding travel arrangements, changes, and questions
• Assist with cancellations, rescheduling, and other travel-related issues
• Provide administrative support and guidance to office staff
• Help process reservations, payments, confirmations, and travel documents
• Provide friendly, professional customer service
• Various other duties as assigned
• The hours for this position are typically 8:30am to 5:30pm Monday through Friday and one Saturday per month. Hours may vary for special events or training.
• This is an hourly employment-at-will position. Full time employees are eligible for group health, dental and vision benefits, pretax retirement plan with match and PTO after probationary requirements are fulfilled.
• Competitive hourly wage is based on skills and experience. This is an entry level position, please include your salary requirements.
• This position is not eligible for remote work locations or work from home. Job Requirements
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Basic computer skills and the ability to learn booking systems.
• Attention to detail and the ability to multitask.
• Professional, dependable, and customer-service oriented.
• Previous travel, hospitality, administrative, or customer service experience is a plus but not required.
• Willingness to learn travel booking platforms and agency procedures.
• Must have a valid passport or able to obtain one