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Job Description
Travel Agent
MAHI GROUP LLC
Nashua, NH Job Details Part-time $500 - $1,500 a week 20 hours ago Benefits Work from home Employee discount Opportunities for advancement Qualifications Computer operation Email customer support Phone communication Computer literacy Client interaction via phone calls
Full Job Description Benefits:
Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Training & development Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Travel Agent to join our team! As our Travel Agent, you will spend your days communicating with clients, listening to their travel needs, and planning their dream vacations or trips. You will also be responsible for suggesting additional trip add-ons, processing payments from clients, and maintaining excellent communication throughout the journey to provide the best possible experience for the client. The ideal candidate has strong communication and customer service skills, previous sales or customer service experience, and can multitask across multiple projects and trips at any given time. Responsibilities Communicate with the client every step of the way, presenting multiple trip options based on their wants and needs Book trips, activities, and tours for clients Accept and process payments Maintain a line of communication throughout the trip planning process as well as the trip itself, and assist in any troubleshooting to give the client the best experience possible Maintain excellent records of clients, payments, trips, and other details Qualifications Excellent communication and customer service skills Strong listening skills, with the ability to translate what the client enjoys into a trip or experience Must be comfortable communicating both over email and the phone with clients Familiarity with basic computer programs such as Microsoft Office, Outlook, and common calendar or scheduling software Strong organizational skills The ability to multitask and shift priorities, as needed Flexible work from home options available.